Overall the room was spacious and bedding was very comfortable, spacious bathroom, nice…
Perfect location staff pool room..............l...l.l.
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
機場接送的費用為每輛車 VND650000 (單程)
Daniel, 1 晚浪漫之旅, 2019年01月13日
Good customer services. The rooms are clean; the foods are good with good customer services
2 晚旅行, 2019年01月06日
excellent staff service, very friendly, room is very clean.
1 晚旅行, 2018年12月25日
Hotel condition was very poor and customers service was poor as well. I would not stay here again. This hotel is not even a 3 stars rating in my view. So run down
duke, 1 晚家庭旅遊, 2018年10月31日
The staff was really helpful! They book a tour for us and they guve us great tips! You can have bikes for free :) And the pool has and amazing view!! I love this place!
Pawel, 1 晚浪漫之旅, 2018年09月20日
Fantastic location. Right in middle of true local markets Great rooftop pool and view and lots of atmosphere
maggie, 4 晚旅行, 2018年08月20日
A solid 3 star hotel which could regain 4 star with some updates. The rooftop pool overlooking the city is nice and the location right in the local market is fantastic. Five minute walk to get to the center of town. It’s former luxury can be seen but it’s tired. The staff is nice but there is limited English. The breakfast is OK and the Wi-Fi is a little slow. It’s a great value.
Nicolas, 1 晚旅行, 2018年08月18日
Very friendly and helpful staffs, willing to assist with all your needs
Bruce, 3 晚旅行, 2018年08月02日
Staff were very helpful, especially the front desk. However we stayed in a room on the fourth floor, I won't say which one specifically, and I noticed when we checked in the window ledge was very grubby, I didn't want to complain at the time as it seemed minor but when it rained it resulted in small dead flies being blown across the room. I wish I'd taken pictures to upload here but when it was at it's worst I did not want the pictures on my phone reminding me. The pool also looked as though it needed a clean, everything else however was in decent condition. I've had better breakfasts though. Unfortunately although the hotel itself is relatively nice it's on a market street which, as with most Vietnamese markets, smells of fish and sour fruit. Although this is not the hotels fault, just something to consider.
Holly, 3 晚浪漫之旅, 2018年07月17日
West Hotel is an amazing place to stay. It is in a beautiful part of town, where you can walk out and immediately see a culturally rich street full of freshly caught fish, many types of fruits, not many tourists, and friendly people. The service was amazing as well. We wanted to go to the floating markets, but wanted to take a private boat (instead of a touristy boat), just me and my boyfriend (and the boat driver). West Hotel was able to accommodate this request with flying colors. Not only were they able to get us a friendly boat driver who would take us out at 4:30am until 11:30am, but they had a delicious breakfast ready for us at this time as well. We went to the floating markets, a fruit garden, a noodle factory, and more. It was absolutely wonderful. The only concern we had while staying at this hotel was nothing to do with West Hotel, but a problem that has been occurring with Hotels.com throughout our two weeks in Vietnam. For every hotel that we've gone to, there's been some sort of issue where the hotel is unable to see our Hotels.com booking because it is not going through from Hotels.com. Luckily, we just show them our booking confirmation once we get there and after waiting about 10 min or so, we are accommodated by the hotel....but Hotels.com really needs to fix this. If the hotels are all booked, they might not have been able to accomodate us. I recommend calling hotels booked through Hotels.com in advance to make sure they are aware of your reservation.
Emily, 1 晚浪漫之旅, 2018年07月08日