When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it.
When I checked out, they then said I already paid. The check out staff was very friendly and polite.
I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
HyeJin
HyeJin,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 19 日
水回りが弱め。
まずシャワーの水が弱く、洗いきれない。
洗面所は水がすぐ詰まる。
Tetsuhei
Tetsuhei,3 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 14 日
Ngoc Bich
Ngoc Bich,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 12 日
Heng Hui
Heng Hui,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 2 日
Toshiharu
Toshiharu,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
Judy
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 27 日
Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
Always great 👍 👌 👏
Chris
Chris,2 晚旅行
Wotif 真實旅客評語
4/10 一般般
2025 年 2 月 15 日
Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training.