We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi.
真實旅客
1 晚旅行
10/10
真實旅客
1 晚旅行
10/10
真實旅客
3 晚家庭旅遊
10/10
真實旅客
1 晚旅行
8/10
服務員禮貌很好, 打掃清潔也很到位, 食早餐位置在另一間酒店, 可惜隔音很差, 以及坐厠有倒灌情況
Ka Fai Wilson
3 晚家庭旅遊
10/10
Mahsun
2 晚旅行
10/10
真實旅客
1 晚旅行
10/10
Very friendly and helpful Staff. It was a very comfortable stay and felt like at home.We also booked our day trips to Ninh Binh and Halong Bay with the hotel where they gave us good discounts and tour services were excellent. The location of the hotel is the best where everything is nearby. Would love to stay at this hotel again if we visit Hanoi next time.
真實旅客
3 晚旅行
10/10
真實旅客
1 晚旅行
10/10
真實旅客
1 晚家庭旅遊
10/10
I never write reviews, but I have to say they have the friendliest, most helpful staff that I've ever encountered in the service industry! They were great from the moment we arrived to the day we left. They were very accommodating to our special needs!
真實旅客
1 晚旅行
10/10
Very welcoming and friendly reception staff especially Anna who we will never forget. The rooms were of a good standard and the breakfast was excellent. The hotel was in a good location close to many sightseeing spots.
真實旅客
3 晚旅行
10/10
The facilities and location were wonderful for someone entirely new to Hanoi. The hotel was very accommodating for travelers. The staff in particular was incredibly friendly and helpful in small things, offering advice about the city, giving food and drink suggestions, and in booking sight seeing excursions.
真實旅客
3 晚旅行
10/10
真實旅客
1 晚旅行
10/10
真實旅客
1 晚旅行
10/10
Excellent customer service.
真實旅客
3 晚旅行
10/10
A great few days in Hanoi. centrally located hotel with very comfortable beds
真實旅客
3 晚家庭旅遊
10/10
真實旅客
1 晚旅行
10/10
Friendly and helpful staffs. Anna at front desk is always smiley and gave tips on food and places to go. We were pleased with breakfast choices made upon ordering and the setup of fruits platter and juice! Rooms are tidied timely as well.
真實旅客
3 晚家庭旅遊
10/10
I thought the location was great, as it was ver central. in addition I truly enjoyed the staff who were friendly and always accommodating any request.
真實旅客
1 晚家庭旅遊
10/10
I believe the key to my overall experience was the fact I had a room with the balcony.
真實旅客
3 晚旅行
10/10
The location is fantastic and the staff are amazing. Very helpful and so friendly. I felt very welcome and looked after the whole time I was there.