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客房選項

行政客房, 2 張單人床, 可使用商務貴賓室 (High Floor)

  • 32 平方公尺
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張單人床

Grand Deluxe, King Bed, High Floor

  • 27 平方公尺
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張特大雙人床

豪華客房, 1 張特大雙人床

  • 27 平方公尺
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張特大雙人床

豪華套房, 1 張特大雙人床, 可使用商務貴賓室

  • 75 平方公尺
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張特大雙人床

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

  • 27 平方公尺
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張單人床

行政客房, 1 張特大雙人床, 可使用商務貴賓室 (High Floor)

  • 32 平方公尺
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張特大雙人床

豪華雙床房, 2 張單人床

  • 27 平方公尺
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張單人床

住宿摘要

飯店規模

  • 181 間客房
  • 16 層樓

入住/退房

  • 入住時段:14:00 - 任何時間
  • 快速退房
  • 提前入住需視供應情況而定
  • 辦理入住手續的最低年齡:15 歲
  • 退房時間:12:00
  • 延遲退房需視供應情況而定

行程相關限制

  • 查看新冠肺炎旅遊限制

特殊入住指示

  • 此住宿提供機場接駁服務 (可能需付費),請在出發前使用預訂確認信上的資訊聯絡住宿,告知抵達相關資訊。
  • 旅客須事先與住宿方聯絡以取得入住相關指示;櫃台服務人員會接待旅客入住
  • 請在抵達住宿的 24 小時前聯絡住宿,以安排入住事宜,聯絡方式可以在預訂確認電子郵件中找到

入住須知

  • 需提供信用卡、金融卡或以現金做為雜費的押金
  • 可能需要出示政府核發且附有照片的證件
  • 辦理入住手續的最低年齡為 15 歲

兒童

  • 兒童與父母或監護人同住一間房 (不加床),無需支付額外住宿費

寵物

  • 禁帶寵物或服務性動物

網路

  • 公共區域提供免費無線上網
  • 客房提供免費無線上網

停車

  • 如有停車需求,請事先告知住宿
  • 住宿提供免費自助停車 (有保全、有車棚的停車場)
  • 住宿設有無障礙停車位
  • 住宿車位數量有限 (最多 1 個車位/單位)
  • 住宿停車位有高度限制

交通

  • 機場接駁車 (24 小時,應要求提供)*

其他資訊

  • 禁煙住宿

住宿設施服務

餐飲

  • 每日 6:00 - 10:30供應吃到飽早餐 (付費)
  • 2 間餐廳
  • 2 間酒吧/酒廊
  • 池畔酒吧
  • 24 小時客房餐點服務
  • 點心吧/輕食店
  • 飲水機

親子出遊

  • 兒童免費入住 (見詳情)
  • 有圍欄的泳池
  • 現場有救生員

遠距工作

  • 24 小時商務中心
  • 3 間會議室
  • 電腦工作站
  • 會議中心 (4133 平方英尺)

服務項目

  • 24 小時櫃台服務
  • 禮賓服務
  • 旅遊諮詢/購票
  • 乾洗/洗衣
  • 大廳免費報紙
  • 行李寄放
  • 婚宴
  • 多語服務人員
  • 行李服務員
  • 免費池畔遮陽小屋
  • 泳池躺椅
  • 泳池遮陽傘

綜合設施

  • 1 棟建築
  • 建於 2020
  • 櫃台保險箱
  • 大廳壁爐
  • 公共區域提供電視
  • 24 小時健身中心
  • 室外游泳池
  • 全套 Spa 服務
  • Spa 池
  • 三溫暖
  • 蒸氣室
  • 寄物櫃
  • 宴會廳

無障礙設施

  • 點字/浮凸字體標示
  • 電梯
  • 無障礙浴室 (部分客房提供)
  • 客房無障礙設施 (部分客房提供)
  • 無障礙淋浴設施 (部分客房提供)
  • 方便輪椅通行的車位
  • 方便輪椅通行的公共洗手間
  • 方便輪椅出入的櫃台
  • 電梯無障礙通道
  • 方便輪椅進出的註冊櫃台
  • 方便輪椅通行的 Spa
  • 方便輪椅通行的商務中心
  • 方便輪椅通行的餐廳
  • 方便輪椅通行的酒廊
  • 走廊有警報閃燈
  • 輪椅
  • 門鈴和電話通知
  • 槓桿門把手
  • 醫療電動病床

客房設施服務

娛樂

  • 50 吋平面電視
  • 數位電視頻道

居家配備

  • 空調
  • 迷你吧
  • 咖啡機/沖茶器
  • 電熱水壺
  • 浴袍和拖鞋
  • 熨斗/熨衣板
  • 紗窗

一夜好眠

  • 低過敏寢具
  • 遮光布/窗簾
  • 隔音設施
  • 開夜床服務
  • 免費提供搖籃/嬰兒床
  • 提供床單

衛浴

  • 專用浴室
  • 浴缸或淋浴設備
  • 坐浴桶
  • 毛巾

掌握世界大小事

  • 辦公桌
  • 免費報紙
  • 免費無線上網
  • 電話
  • 辦公椅
  • 轉接頭/充電器

餐飲

  • 冰箱
  • 免費瓶裝水
  • 兒童餐椅
  • 紙巾

其他

  • 每日客房清潔服務
  • 客房內保險箱
  • 提供相連/相通客房
  • 提供環保清潔產品
  • 旅遊指南/推薦

評語

9.6

好極了

9.6/10

整潔度

9.6/10

員工素質

8.0/10

設施服務

9.6/10

住宿環境和硬體

9.0/10

環保程度

評語

10/10 好極了

Peter,3 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

Excellent hotel with great staff
Excellent hotel. Really friendly and helpful staff. The rooms are really gorgeous, and you can sense that the hotel is brand new. The interior and decorations were really beautiful. The breakfast was also excellent
1 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

We had a wonderful stay at the Grand Mecure Hanoi. The hotel is clean and decorated with charming decor. We enjoyed the breakfast each morning with a wide assortment of breakfast food items including an egg and omelet station. We also ate at the restaurant two times which we enjoyed. The pool area is very relaxing after a busy day out on the town and once the pool top bar is open, this will be a fun spot to chill at the end of the day. The hotel staff were warm and friendly and very attentive to all of our needs making our stay very memorable. The hotel is located a little farther away from the major sites and tourist areas but ideal if you are looking for somewhere more quiet and away from the hustle and bustle of the old quarter. I would recommend this hotel for anyone visiting Hanoi
Sandra,6 晚家庭旅遊
Expedia 真實旅客評語

10/10 好極了

Charles,1 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

LUE,1 晚旅行
Expedia 真實旅客評語

8/10 非常好

Belinda,3 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

Excellent 5 star hotel with amazing team
We had the pleasure of staying at the Grand Mercure hotel. We originally booked another hotel but ended up checking out the next day as it wasn’t as described on the booking site. A little scarred, we booked the Grand Mercure for 3 nights. I can honestly say that we left SO impressed with the hotels exceptional service and outstanding features. From the moment we walked in, we was greeted by the friendly and attentive front desk staff who made us feel welcomed and valued as guests. River in concierge team helped us find local restaurants and arranged a day trip to Halong Bay. On the day that we were going to Halong Bay, it was an early 6:30am start and the team kindly volunteered to pack us a breakfast takeaway and coffees for our travels! We had breakfast every morning and one dinner at the hotel restaurant, and the food is delicious. The hotel itself was impressive. It was newly built and had a modern design. The cleanliness of the property was impeccable, and it was evident that the staff took great care in maintaining this. The rooms were fab. The 4 poster bed added a touch of elegance and comfort to my stay, and the smart lighting system is something I’d never experienced before. The Japanese toilet technology was a unique feature that added a luxurious touch to the bathroom experience. Overall, the hotel's nice and new ambiance, cleanliness, good location, and impressive room features made my stay truly memorable. I am already looking forward to next time!
Victoria,3 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

New Modern Hotel - Great option for Hanoi!
The Grand Mercure is new hotel with clean and modern furnishings. It was a great choice of hotel close but far enough away from the old town to ensure a quiet surrounding area. Staff were helpful and welcoming. Breakfast was wide ranging and very good. A very comfortable and pleasing choice of accommodation for an active visit to Hanoi.
Steven,3 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

Brand new hotel in a great location. Rooms are lovely, and the view is exceptional. The staff are also a super helpful - Joseph in particular really went the extra mile. Will definitely stay here again, probably one of the best hotels in Hanoi.
Expedia 真實旅客評語