This was our second time staying here. We chose this hotel because it is pet friendly. We checked into our room around 9 pm. My family was tired and started to unpack and get ready for bed. As soon as they pull the covers back, my kids notice the bed is full of hair. Then we inspected the other bed and it had hair all over, in between the sheets and on the comforter. I called down to the front desk and they offered to give us another room or they could provide clean sheets. We took the clean sheets and decided to change the beds ourselves. The kids had already unpacked and we didn’t want to pack everything up and move. The bathroom was also not cleaned properly. There was hair all over the floor. Not even sure if they really clean in between guests. I would stay again only because it’s pet friendly, but most likely will inspect the room to make sure it’s clean before settling in.
ANSELMA
ANSELMA,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Osvaldo
Osvaldo,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
sahul
sahul,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Great place to stay
Great place to stay for non smokers, non gambling types. We were there for a high school sports tournament and loved everything about this hotel.
Viviana
Viviana,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Amazing Stay
Check in was very fast. Front desk very friendly and attentive to our needs. Room was very clean. One nice touch was "Welcome Victor" on the TV when we arrived. 4 star hotel, gym, restaurant, child and pet friendly. 100% recommended!!
Victor
Victor,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月27日
Nice stay but…
I’ve been here several times, I like how they allow dogs and there’s a dog park across the street. However, the bathroom didn’t seem Hilton clean to me. And one of the robes had holes in the shoulder area, first thing you see as they are hung up on hangers in the closet. Seems very un-like Hilton quality. Other than that the rest of the hotel was very nice, nice restaurant on site. Valet parking $25 otherwise self parking is kitty corner to hotel and not exactly on site.
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月25日
I love the eco friendly!
MaGuadalupe
MaGuadalupe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Preston
Preston,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Disappointing (unlike previous stays)
Welcome was unfriendly, unpleasant, & unhelpful.
Throughout the 20 hour stay, I counted 10 times when staffed answered “no” a a question or request. Only twice did they offer a solution (one was to walk 1/2 a block after 11pm in 23 degree temps).
Let’s just say that the valets were the most helpful, positive, and guest-friendly of any/all of the staff..
Deanna
Deanna,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Jennifer
Jennifer,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
JOOLY
JOOLY,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
Cory
Cory,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月3日
Great for pets
Heater did not work finally it was fixed
Cory
Cory,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Comfortable room and good location
The room was a good size and relatively quiet, aside from the occasional noise from the street. For some reason there was a layer of cold air on the floor. Location is convenient to many restaurants and casinos. The bed was a bit firm for me.
Eric
Eric,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Andrew
Andrew,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Cherry
Cherry,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
Dan
Dan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
The room was great except for the wallpaper in the bathroom did not go with the rest of the decor.
Mandy
Mandy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Kat
Kat,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Scott
Scott,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
Reno itself is a nasty place but the whitney peak hotel was nice and clean and very easy check in and out. Parking at the hotel is a joke however they want to charge for offsite parking when theres plenty of free parking at the other hotel/casinos.