金字塔賭場飯店 - 拉斯維加斯

The first room they provided to us wasnt ready and we have to go back to the counter to get the other room and it's long way........the second room we had was good but can see still water on the floor in the bathroom near the shower and also rubbish on the floor. Except these, the stay was pretty good.

退房時以現金支付稅金與服務費,也有拿到收據.回國後卻收到信用卡重複請款.與飯店反映後層層轉接也只能用email連絡,卻要客人證明收據上是收取現金的. 提醒商務住客拿到此飯店櫃檯收據要特別注意,上面不會註明收到的是現金或其他付款方式,就算有收據飯店還可以不承認重複收款!

The heavy rain on 8th Jan caused water leaking in my room. My laptop and CES demo equipments are broken which makes me can't demo my product during CES. There lobby manager can't do anything because this booking is via Hotels.com. They don't let me contact other people with higher authority and said customer relation people will contact me. In the end nothing happen until today. Hotel is old, room is bad, smells like shxx. Never every stay at this hotel if you want a good memory in Las Vegas.

電梯故障.太晚隔音不佳

The service is not friendly. The counter just told us the wrong elevator to our room and it was far far away.

酒店內超級大，很容易迷路，晚上10點check in都要排長龍，有點浪費時間。

很有特色的酒店，充满埃及风情，适合拍照。客房服务很好。酒店太巨大，经常会迷路。

入住時馬桶座上有水漬，整潔度應再加強。 備品只有提供洗髮精與肥皂。

Good service.