I spent the night at the Palace Station on my way back to California. Quiet, convenient, just off Route 15. Everything went well and the room was clean.
If the price is right, I will consider coming again.
Yong
Yong,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022年6月16日
卫生条件挺好,停车场免费
tang
tang,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025年1月16日
Cheng Chye
Cheng Chye,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
jae bin
jae bin,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月10日
Martha Esther
Martha Esther,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月10日
lots to work on
We have been driving up to Vegas frequently and this was our first stay at Palace Station. We booked a one night stay of "Premier Room- Bed type assigned at check-in" via hotels.com and stated "king bed/non smoking" under the request. We understood that the requests are not guaranteed as mentioned in the clause. We arrived at the lobby in the evening on Saturday evening to check-in and there were only 2 guest officers at the concierge. There were people in line and the line was moving slow. We were assisted by Alyssa and she informed us that the "non-smoking" rooms with king bed are unavailable. I showed her my booking with my request of non-smoking room and emphasised that I could accept any non-smoking room even if there were no king beds. She did not show empathy and seemed indifferent to our needs. She replied that we had to pay an upgrade of $15 for a non-smoking room. It was pointless reasoning with the guest officer as I believe it was their "rigid practice". It was so illogical when you claimed that all non -smoking rooms were fully taken and after a payment of the additional charge, the non-smoking rooms were "magically" available. After reading the online reviews, this might be the gimmick of gaining their room sales quota however there is definitely a shortfall in guest hospitality and customer service. As I have health conditions, we decided to pay for the pro-claimed upgrade and we were assigned to a room with 2 queen beds. Sink was dirty; soap dish had scum.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Clean updated hotel. Disappointed that no coffee machine in the room.
JR
JR,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Calvin
Calvin,11 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
VICTOR G
VICTOR G,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Always clean and safe
John
John,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Hotel Stay
Stay was nice..would have been great if there was a microwave and frig..frig more so..overall nice Hotel very quiet and relaxing
Amy
Amy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Summer
Summer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Very pleasant stay
Check in was easily done over a text, so was check out. The room was clean, quiet and very comfortable. I did have to grab my key which took a while due to a long line but im not complaining.
Juliana
Juliana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Victor
Victor,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Comfortable and Clean
Checkin was understaffed so there was a LONG line and wait 4pm. When you sign up for the reward programa you get free gambling credits but I don’t gamble. Staff were super nice. There are some nice restaurants and coffee shops onsite and an exercise room. Very comfortable clean room and I slept really well there. I did however smell cigarrette smoke which semeed to be from the air circulation and not the nearby rooms. The windows don’t open so it’s a closed system. If not for the long check in wait and the smell of smoke this place would be a 10. It was super comfortable and clean.
Rhonda
Rhonda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Rodrigo
Rodrigo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Wonderful time.
We had a wonderful stay. The room was excellent. The only problem we had was the automatic shades. A mention to the housekeeper had a maintenance person there within moments. The food in the restaurants was excellent.
Anne
Anne,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Quick Getaway
It was my wife and I first time staying and we were very pleased with the cleanliness of the hotel. It's proximity to the freeway to exits and entrance and the free parking they have. We noticed other hotels are charging. We also liked that we asked for non-smoking and the room actually smelled non-smoking compared to other hotels that we stayed we only stayed one day but it was great stay. It was also quiet