Clean and well-maintained rooms. The staff were very friendly and helpful. I would stay here again/
Amanda
Amanda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月20日
We arrived late about 11:00 pm, but a hotel staff was tere to greet us and check us in. The room was spacious, and it had a separate sitting area. Our room also had a balcony. The breakfast was good, and there were many options ... including bacons and sausages. There was a chef preparing pho or making an egg omelet!.
Cecilia
Cecilia,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年2月24日
A remarkably beautiful 1920 style Hotel with a lot of elegant features to admire. Staff are superbly responsive to guest needs and willing to accommodate. Unfortunately rooms are relatively small and can use some repairs.
It is overall great value as an elaborate breakfast is available for small fee. Highly recommended to anyone staying in Hanoi.
John
John,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年12月8日
Yumiko
Yumiko,3 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2023年8月12日
Victoria
Victoria,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年5月11日
Felix
Felix,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年3月26日
Mieko
Mieko,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年4月25日
Personnel tres serviable et souriant . tres bien situé
真實旅客
3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年8月20日
Very disappointing end to an otherwise good stay.
This hotel is a solid 3 star and would have received a much better review from me were it not for the final encounter. As I had a tour for the day, I checked out leaving my baggage with the hotel. Great. After a day of touring, being rained on, sweating on a bike tour, etc, I asked if I would be able to have a shower before heading to the airport to catch my flight. I was happy to pay somethign for that given somebody woudl have to clean the shower again. I was told this was in no way possible and I would have to pay the full cost of a nights accommodation in order to use a shower for 10 minutes. I asked the receptionist if she could contact her manager to maybe make an allowance given I had stayed there for 5 nights with 2 colleagues as well as run our whole seminar in their conference facilities. She said no and was not prepared to discuss it further. So I have to continue on my 25 hour flight without a shower thanks to their immovable policies and procedures and complete unwillingness to try and find a solution. A really bad end to an otherwise decent stay. But that is the bit I will remember...
Adam
Adam,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年3月28日
Je conseille
Nous avons été surclassés dans une immense chambre ! Super ! Un peu bruyant car travaux actuellement dans la rue. Mais sinon tout est bien. Le Buffet du petit déjeuner est très généreux. Les petits restaurants autour sont bien. À 10 minutes à pied du vieux quartier.
Marie Amelie
Hotels.com 真實旅客評語
8/10 非常好
2018年3月8日
I like the atmosphere at Hoa Binh.
escpecially the stairways
Hoa Binh hotel reminds one of a colonial era hotel that has fallen into disrepair. We got to the hotel around midnight and the receptionist asked for our passport which we provided. After check-in was completed, we asked for our passports back and the receptionist refused without giving a reason. Being in a foreign country, my wife and I were not ok just leaving our passports until check-out time with a random receptionist. He refused to allow us to talk to a manager and would not explain why we needed to leave our passports with him. Eventually, due to the late hour we gave in and got to our room.
It was on the first floor and street facing and was super loud. You could hear the noise from the road as if the motorcycles were driving right next door. The beds were comfortable but the room was extremely tiny with very little space to move.
The next morning, the manager met us and apologized for the receptionist's behavior and offered a room upgrade for our second night which we declined since we were on our way out at the time. The location was good though at the edge of the old quarter and only a 15 min walk to Hoan Kiem lake.
Aimen
Hotels.com 真實旅客評語
8/10 非常好
2017年3月15日
植民地時代の風合いが残る古いホテル
植民地時代の風合いを色濃く残す歴史あるホテル。 館内さほど広くなく、設備も普通のものだが、古い洋館独特の雰囲気がある。
Citi Mart(スーパーマーケット)まで徒歩15分、フォーの人気店Pho Thinまで徒歩10分。
真實旅客
Expedia 真實旅客評語
8/10 非常好
2017年3月12日
Sam
Hotels.com 真實旅客評語
4/10 一般般
2017年2月18日
There was not enough water pressure to take a shower. The room was large but not well arranged and did not feel comfy at all
The Hotel is ideally located in the centre of the town. Unfortunately it isn't very English Friendly, as required in this industry. Vegetarian. Food is certainly an issue.
I had booked this on Hotels.com website which published n also on its confirmatory mail to me, under the facilities mentions Free B/fast n WiFi. But, the hotel said they have not received any free b/fast condition from Hotels.com. I argued n showed them the confirmatory email but ultimately had to pay, WHICH IS VERY WRONG.
I sincerely suggest Hotels.com relook at its publishing n its contract with this hotel.
Manish
Hotels.com 真實旅客評語
8/10 非常好
2016年12月29日
Convenient hotel for sightseeing Hanoi
Expected level of service. Staff was very helpful especially lady at reception desk.