Suggestion: I stayed 5 nights and never had a waiter to clean and add mineral water. Needs improvement.
YouZhong
YouZhong,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年1月6日
Yaoqii
Yaoqii,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月22日
The pool was closed. We only stayed there because of the pool. Their website said it would be open.
Your bathtub didn’t have a plug.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月22日
Okay stay, lots of things in room need maintenance
Room was clean, beds okay, but coffee maker didn't work ( talked to an engineer) they didn't come back and fix it. Electric panel by bed didn't work. Front desk had great service. Belld3sk had excellent service.
Peggy
Peggy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Melissa
Melissa,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月20日
Stay someplace else.
We were there to work a convention and were given a room on the Fremont St Experience. It was so loud we couldn’t sleep the first night. That night I talked to someone at the front desk who said they would move our room the next day. The next day there was no note about moving our room from the night before but the gentleman at the desk moved our room anyway. Unfortunately it was the same exact room problem only 6 stories higher. I came back down again to explain we were basically in the same room. He said there was nothing he could do. I asked for a manager and several minutes later an extremely rude woman presented herself as manager and went on and on about how put out she was by trying to get us into a room we could actually sleep in. She eventually got us into a room that was better but still very loud. The whole experience and the fact that no one at the golden nugget seems concerned about the guest experience is why I’ll be taking my money someplace when traveling to Vegas.
Michael
Michael,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
David
David,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月20日
Old rooms and no microwaves
The rooms leave a lot to be desired. I had to change rooms once and should Jane changed again but they couldn't be sure that another change would be better so I didn't want to keep changing. One manager was sub par but the second one I spoke to was exceptional. The rooms smell of smoke because there is no ventilation, the windows do not open and opening the door doesn't help either. The rooms do not have microwaves and they don't have them to bring to your room if you request it. I've never stayed at a hotel where at least one of these were an option
Bridgitte
Bridgitte,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月20日
Estacionamiento con cobro
La atención del hotel fue buena lo que no me gustó que el estacionamiento es por medio de una página de internet y solo me dijeron escanea el código y llena el formulario y a la hora de la salida me realizaron un cargo de 50 dólares por 2 dias que por qué el hotel tenía que validar y la de recepción no lo realizó
Ruben
Ruben,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月20日
It's gross and dated
It did not look like the photos. Lobby smells like smoke. The room was very run down, dated and bathroom looked like it was 20 years old.
The hallways were gross and were not vacuumed or cleaned at all in the 4 days I was there. Some of the towels were dirty, and when we asked for more I had to ask multiple times and when we finally got them some were stained and yucky. I would never stay here again.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Very nice, clean hotel. only thing that was a bit of headache was the parking, if you don’t click “in and out access” when setting up the parking, it’ll charge your card. However, the front desk was extremely helpful in requesting a refund for the parking charge
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Stacy
Stacy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Johteena
Johteena,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Miguel
Miguel,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Good Hotel on Fremont Street
They charged us >$30 to "early check-in" which we didn't want; we could have stored our bags until a room was ready, but we got side-tracked with the upsell which we didn't take. The bed was very comfortable. The rooms are dated but large and comfortable. The woman that made up the rooms on the 9th floor of the Carson Tower was wonderfully sweet. The remote for our TV was TERRIBLE. Food was good at the steak house and our bartender was fantastic (Adam - he usually works the pool bar). We had a great time. Check-out was easy and they held our bags until we needed to go to the airport.
Christa
Christa,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Everything looked nice and clean
Arlin
Arlin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
imelda
imelda,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Good for the price
Room was ok. Quiet and comfortable. When we checked in carpet was just cleaned so it was wet and Dank smelling. And there were some little black hairs in the tub. They never came to clean room and we paid 33 extra foe a late check out after spending $500 gambling until 5 am! Maybe they should have offered that but I didn’t ask. And someone opened door while weee sleeping after paying for late check l it. Other than that bed was cozy. Employees nice. And would probably stay again. Especially when the pool opens. .
Sarah
Sarah,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Acceptable & Average
Shark Tank pool was closed and drained early, and the sharks were the main selling point. Room was a bit dated and there were rust stains on the shower/tub. Even though the property is non-smoking- the entire lobby still smelled like old tobacco. Bed and pillows were comfortable and there was hot water. Overall average & acceptable.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Shower cracks.
Shower tub had cracks and pieces coming off. Was reported to management to ensure we werent the cause of damage. Management asked if we wanted to move rooms but it wasnt necessary, eveything else in the room was wonderful.
Karl
Karl,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
The room was perfect. Access to stores and restaurants was excellent. My only problem was that when we arrived, we payed for the room, then when we went to checkout they clamied that we owed an ADDITIONAL $213.00. I have never had this happen with any other hotel that i have stayed in. Every time, its paid in full. I will never be visiting this hotel again.
Alexise
Alexise,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月16日
Not free parking
Average hotel for downtown Las Vegas. Parking is available but not free. Be prepared to pay an added fee of $52.50 per day on top of the resort fee, which was more than the room rate for one of our nights.