We discovered soon after we checked in that the hotel was undergoing renovations with a tarp laid on the floor and elevator lined with cardboard. There was no warning of this when I had searched on the site. Our room was a newly renovated one on 4th floor with fresh paint ,new fixtures and a decent lightly used king bed as well as decent tv with many channels. But there was no normal closet with a bar and hangers...just a hook! Also no microwave in the room! The free breakfast was good with waffle makers but no variety from day to day. It was quiet overnight but every day for our four night stay there was construction noise from floor below every day from 8 am to 5 pm. Then on our 2nd day the elevator was out for 24 hours and we had to use the stairs which was difficult for my friend because of his recent knee surgery. Also due to the ongoing construction there was dust on railing and stairs. We will never go back there and I suggest avoiding this hotel until renovations are complete. Though be warned I was told the newly renovated rooms will have no closet and no microwave. Instead the single hook and shared microwaves located in the dining area.
Anand
Anand,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Ed
Ed,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月10日
I was told the pool was open when I checked in. The next morning the entire pool area was closed, apparently because of the renovations being done on the hotel. This was disappointing as it was really the only outside area at the hotel.
Elaine
Elaine,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月10日
Not so great
Refurbishment going on that wasn’t specified before our stay. First room was awful with a mildew smell that set off my allergies terribly. They had a bag of Damp-rid behind the dresser so they knew there was an issue. They moved us to another room on the morning without question. It was better but definitely in need of the refurb going on.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Localização boa. Deve estar melhor apos reforma
Propriedade em reforma ( necessária, pois tem carpet e instalações antigas ).
Localização excelente.
Estou aguardando ha 10 dias pela devolução do valor depositado como segurança, no checkin. Atendimento atencioso no local, mas ainda sem solução para a devolução.
Carlos H
Carlos H,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Localização muito boa. Deverá estar melhor reforma
Propriedade em reforma ( necessária, pois tem carpet e instalações antigas ).
Localização excelente.
Estou aguardando ha 10 dias pela devolução do valor depositado como segurança, no checkin. Atendimento atencioso no local, mas ainda sem solução para a devolução.
Carlos H
Carlos H,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Awful Experience all around.
Wow are the pictures and description in the website deceiving! The place was garbage from the second you walk in. Weird foul smells all over. Dingy. The elevator had laid out cardboard boxes for the floors and blue packing material taped all around the walls. Elevator doors almost didn’t open.
Room also had strong smell of bleach. Dirty, delapidated room. Bed and bedding was not like pictures. Thermostat was not working.
No pillows for sleeping in, just small, hard decorative ones. Bathroom was small and dingy.
Definitely NOT worth the money, or any money. I’m asking for a refund.
Brent
Brent,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
jennifer
jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Andrew
Andrew,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Hotel està en remodelación. La piscina no estaba disponible.
El desayuno no tiene variedad. Waffles, pan, yogurt, muffins, frosted flakes, cafè y jugo.
La limpieza de la habitación fue excelente.
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月26日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月24日
Not so good
The hotel was under construction and the elevator was not working, also the 1 room they gave me the door was not working well I have to come down again without elevator service to change my key
The roo was clean, but they did not have a proper pillows
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月24日
Not what it was advertised
The hotel was under renovation which I was not informed when booking the room. The air conditioning is not working good. The beds and pillows were the worst I have ever encountered. The tv remote was sticky and all the channels I was able to see were religious and the selling channels. Overall the room was outdated
The staff was nice I left after the first night.
Claribel
Claribel,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月24日
Room smelled like mildew and key cards didn’t work. You get what you pay for
Chad
Chad,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Laura
Laura,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月5日
DUNCAN
DUNCAN,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Murzuka
Murzuka,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
courtney
courtney,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Correct
Hôtel correct mais cher pour le service proposé
Bonne proximité des parcs Universal
Mauvaise insonorisation de la chambre, on entend tout ce qui se passe à côté et dans le couloir
Personnel à l’accueil correct mais peu chaleureux
christopher
christopher,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月29日
Rebecca
Rebecca,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月25日
Room is run down. Shower water was a little warmer than room temperature. Furniture shows signs of water damage.