There was Ants in my room. Area around did not much to choose from as far as food. Mosquitos in the patio area. Probably wont stay here again if given the choice.
David
David,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年3月28日
I used their pick up service from the air port with an additional cost of 100k and it worked fine. As for the room, I was hoping to stay in non smoking room but it smells like smoke. There was water leaking from hand shower in the bathroom. There were enough hot water but shower head was not working properly.
I had hard time to figure out how to plug in a electric kettle as all outlets were on the odd places. Also, there was room instructions provided in Vietnamese only and not in English.
As for their service, staffs were kind and helpful but had some difficulty communicating in English.
Machiko
Machiko,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年2月29日
前のお客さんが使ったコーヒー袋を置いたまま。
部屋が匂い。
Vu
Vu,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年10月9日
Large cockroach in room, holes in towel, burned cigarette burns marks in sheets. Overall, place felt dirty. Only positive, less than 5 minutes to the airport.
Genevieve
Genevieve,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2023年10月9日
DIEP TRUONG
DIEP TRUONG,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年10月9日
Dirty, cockroaches in the room and the staff didn’t get reservations correct and had a difficult time checking us in. Don’t stay here.
Janice
Janice,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年8月19日
Close to the airport. Room and bathroom is huge. Very roomy. However, word of warning if you stay with another person. The bathroom door is glass and the curtain is white. It's see through. So others will see while you're doing your business in the bathroom. Our kettle was very moldy. It was gross So be careful when you use anything. It's good for an overnight stay while you wait for your air flight. They also will overcharge you if you use their service for airport transfer. It would be cheaper to go with a taxi or grab but you pay for convenience.
Karen
Karen,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年8月5日
Staff and owner very helpful
Gerinit
Gerinit,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2023年6月20日
DO NOT STAY HERE!!! We booked this hotel as a quick 1 night stay before flying out of Hanoi. It looked decent in the photos and was a good price. The advertisement on Expedia said it had breakfast and a free airport shuttle!! They do not! The man at the front desk spoke no English. No breakfast option at hotel and no free shuttle! The man at the front desk said (via our phone translator) that he would call us a cab (we would pay) in the morning to take us to the airport. This was annoying but we agreed. We took our key and went up to our room. The room was clean enough but felt like a sauna (very hot and moist). We tried to turn on the A/C to find out that after twenty minutes it only blew hot air. It was broken. We started getting ready for bed only to discover massive cockroaches in the bathroom!! They started flying around and crawling on our bed and luggage. At that point (around 11pm) we packed up and booked a new hotel for the night. I’m warning you. Do not book this hotel. You will end up going elsewhere and wasting your time and money.
Erika
Erika,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年5月10日
Brooke
Brooke,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年4月20日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年2月1日
A nova hôtel
Horrible séjour d’une nuit aucun service la dame qui et venue nous donner la carte n’a aucun sens de la politesse un ado était au guichet en train de jouer à un jeux l’hôtel c’est du n’importe quoi je trouve honteux que Hotels.com puisse proposer se type hôtel