We arrived to the hotel late at night after calling to let the staff know we'd be late. when we arrived, we were told there weren't enough rooms left in that building but their sister property did have availability. This was a little odd but the other property was very suitable, and the staff handled our complaint about changing very professionally. we ended up staying an extra night! note: we spoke chinese with the staff, so I cannot attest to their English level, but the staff we interacted with did speak some.
This is perfectly situated for the east entrance of Zhangjiajie national forest park.