Staff was nice. They provided us with a fruit platter as a welcoming gift. We were there for Christmas and they provided us with small dessert and gift for Christmas.
Ann
Ann,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2019年12月30日
The staff were very accommodating as I had come to Zhangjiajie on a research project and I wasn't sure how to find the village I needed to. Broad Hu, in particular, helped by organising a guide at short notice and changing my travel plans made by a third party to make the project a success.
真實旅客
1 晚家庭旅遊
Wotif 真實旅客評語
2/10 不太好
2019年11月11日
Aircond not working for my 5 nights stay due to Aircond maintenance? So disappointed and so hardly to sleep and get sick fever sore throat. So bad. Lost of confident about china hotel. Room request more drink water get extra charge so bad it’s so called 4 stars hotel? Please don’t go to this hotel. Don’t recommended.
真實旅客
5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年10月10日
Good hotel for the price
Great location. Great tourist office attached that was very helpful. Hotel was a little old and just ok for another big hotel.
Roy
Roy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年9月24日
Easy to get to from the airport. Central to city, close to bus / train stations and cable car for mountain.
The rooms are large and spacious but the chairs and stool in this room needs to be replaced or re-upholstered as they are showing signs of wear.
If this hotel wants to attract more western visitors then the reception staff need to learn basic English.
whenever I tried to communicate the staff member had to call over a colleague who understood a little English.
English speaking staff in China are a big asset in attracting western tourists.
真實旅客
4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年9月20日
Good location
Arrived late at night, and the lighting was very dim and the hallways very dark, we did not think it was a 5 star hotel, it looked uninviting, however with the light of day we did see that it had potential. "No smoking" signs were ignored. English was not spoken and communication was difficult. Room was big, clean enough but did find something left by the last occupants. Close to shops and very close to the cable cars up to Tianman Mountain. Area comes alive in the evening with activities across the road at the square.
Sonya
Sonya,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年9月12日
All good. Convenient to all amenities. Good services & politeness