The staff members are really helpful, nice and enthusiastic. The location is very good that it easily accessible to other places like the theatre, restaurants and the lake.
I should praise the male staff who helped us carry our luggage up and down some steps in the front door of the hotel. He also helped us talk to a grab driver who almost refused to drive us with our box of souvenirs. Thank you very much!
Zoe
Zoe,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2020年1月28日
Good
WEN CHE
WEN CHE,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年12月17日
Very nice service,location very convenient 。
Chi Ying
Chi Ying,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019年8月18日
Great
Great service. Thanks to all the staff. The hotel is your good choice if you stay in Hanoi.
The staff are very kind and helpful.
The room is very clean and tidy.
One word only ........ Excellence.
Eric
Eric,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年10月7日
附近還算安靜,服務也非常好,只是飯店與餐廳有點小~~
Yu Hsuan
Yu Hsuan,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2018年9月25日
CHAOMING
CHAOMING,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年9月9日
George
George,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年9月2日
旅館狀況不差,人員服務很熱情
YIN CHIEH
YIN CHIEH,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2018年8月31日
Good hotel in Hanoi
Hanoi Emerald Water Hotel & Spa is a nice hotel and has good location in Hanoi old town. I stayed in a Deluxe Double room and it's decent and clean. The room space is sufficent. Wifi speed was good. Breakfast was also very good and I could ask Iced Vietnamese Coffee to be done for me, not just normal hot coffee. The only things I want to ask more would be welcome fruit (if possible) and bigger TV screen in the room (the TV set was too small from my point of view). Overall, this hotel is definitely in my list and I will stay again during my next Hanoi trip.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年7月19日
Nice location, friendly staffs
Kim
Kim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年6月8日
Good location and perfect service!
Room is clean and new! All staffs are sweet with 5-Stars service and let you feel like home! Also I like their fresh mango juice when I check in. If I come back Hanoi, I will stay here again