Very much appreciated the help and support from Mr. LEDUY THANH and other staffs
Rebecca
Rebecca,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年11月29日
Delicious breakfast
YuHua
YuHua,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2018年11月10日
臭
廁所有尿騷味
Shih Chiang
Shih Chiang,1 晚浪漫之旅
Hotels.com 真實旅客評語
2/10 不太好
2018年7月23日
住在靠馬路的房間,隔音很差,外頭喇叭聲音樂聲都聽得到
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年3月21日
整潔乾淨
房間乾淨,設備齊全,服務人員溝通良好
HSIEH
HSIEH,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年12月26日
the massage/spa services on the 1st floor is horrible. That masseur lady didnt have professional training, my back was still hurt after 3 days.
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年12月22日
經濟實惠
很棒的頂樓餐廳
Hsinju
Hsinju,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2017年10月25日
不錯的飯店
服務人員非常友善,對應飯店價格算是不錯
KAI CHEN
KAI CHEN,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Sandy
Manager sandy was very nice
Aleksanteri
Aleksanteri,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
The location of the hotel is great. A lot of food, shopping and sightseeing options close by. My room was very clean and quiet. The best part of the stay was the staff. They went out of their way multiple times to help me plan my trip to Sapa. I really can’t say enough about them. I would highly recommend staying here.
jeffrey
jeffrey,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年6月26日
Sandy and staff were attentive and helpful with our requests. We felt safe and welcome during our stay here. I would go back to this hotel.
Hoang
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
This is probably my 5th time at Authentic Hotel and it's always a pleasure to stay here. The facilities do have to have another facelift though. Room 804's Cotto basin is cracked and would be good to have it replaced.
Other than that, Authentic is situated at the most convenient location at the Old Quarters, it is my default hotel of choice every time I visit Hanoi with my family.
Wee Lian
Wee Lian,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年3月24日
Dennis J
Dennis J,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年9月24日
They did not honor my room reservation. They instead put me up in adjacent hotel that had lower rates on Expedia. They rejected a refund request for the difference in Rate that I initiated with Expedia. Just not fair.
ADNAN
ADNAN,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年5月26日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年12月28日
Spent a wonderful Christmas weekend at the Authentic Hanoi from Saturday 24th to Monday 26th December 2022. This is actually my 3rd time at the hotel. I was here the first time 9 years ago and subsequently I housed my parents at the hotel when they came over to visit my in-laws. For this trip I splashed on the lake view suite, and I was not disappointed. My wife loves the double wash basins and the bathtub. The hot water is sufficient and comfortable. First impressions were good. The room is large clean and well equipped. The hotel service personnel deliver excellent service throughout! The Breakfast service serves adequate western and local fare at their rooftop restaurant. My wife is very pleased with the Pho Ga. The restaurant offers a great view around the Old Quarter and Ho Hoan Kiem area. My son also loves the lake view suite and hopes to return again to the same room. I highly recommend booking the lakeside suite for a spectacular view of the city. I will definitely book Authentic Hanoi hotel again when I return to Hanoi! The shower compartment's tap head should be changed to one with a better grip as when our hands are soapy, its very hard to grab the tap head. Also it appears the soap dish no longer installed and we had to place the shower gel bottles on the floor.
Wee Lian
Expedia 真實旅客評語
8/10 非常好
2022年12月24日
Great location for the old quarter.
Jeremy
Expedia 真實旅客評語
10/10 好極了
2022年11月26日
ah ming
ah ming,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020年5月31日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年3月13日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年3月13日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年3月12日
Hôtel très bien placé. Personnel sympathique. Chambre un peu petite.
KARINE
KARINE,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年2月15日
주변에 랜드마크와 가깝고 일반시장, 야시장등 볼거리가 많아 위치가 아주 좋습니다. 호텔이 호수에 위치하여 스카이라운지에서 야경이 훌륭합니다.
JONG HYUK
JONG HYUK,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月14日
The most pleasant and comfortable hotel
The authentic Hanoi hotel is very nice and it is just in the scene viewing area which has been very convenient for taking a tour around this place.and the servants here has neen very kind of me.i used to ask sewing kit and something else to be delivered and they responded very quickly and kindly.and sure the hotel is clean and allappliances iused are functioning.it has massage and gym center also.the breakfastisalso good.i will come to here next time i visit the city with no doubt.it is worth to be here which is my best recommendation for you when you were here. And the best receptionist i should ask , they are taking their responsibility so seriously.so you could turn to them when you were this place.