Very much appreciated the help and support from Mr. LEDUY THANH and other staffs
Rebecca
Rebecca,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018 年 11 月 29 日
Delicious breakfast
YuHua
YuHua,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2018 年 11 月 10 日
臭
廁所有尿騷味
Shih Chiang
Shih Chiang,1 晚浪漫之旅
Hotels.com 真實旅客評語
2/10 不太好
2018 年 7 月 23 日
住在靠馬路的房間,隔音很差,外頭喇叭聲音樂聲都聽得到
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018 年 3 月 21 日
整潔乾淨
房間乾淨,設備齊全,服務人員溝通良好
HSIEH
HSIEH,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017 年 12 月 26 日
the massage/spa services on the 1st floor is horrible. That masseur lady didnt have professional training, my back was still hurt after 3 days.
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017 年 12 月 22 日
經濟實惠
很棒的頂樓餐廳
Hsinju
Hsinju,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2017 年 10 月 25 日
不錯的飯店
服務人員非常友善,對應飯店價格算是不錯
KAI CHEN
KAI CHEN,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Maggy
Maggy,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Wilson
Wilson,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
大変親切に対応して頂きました。
Sandy さんにたいへんよくして頂きました。
TETSUZO
TETSUZO,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 10 日
Sandy
Manager sandy was very nice
Aleksanteri
Aleksanteri,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 31 日
Very happy with the free room upgrade and how convenient the location of this hotel was to everything. Staff were friendly and the manager, Sandy was very helpful throughout my stay. Will come back next time and definitely recommend!
Priscilla
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 23 日
The location of the hotel is great. A lot of food, shopping and sightseeing options close by. My room was very clean and quiet. The best part of the stay was the staff. They went out of their way multiple times to help me plan my trip to Sapa. I really can’t say enough about them. I would highly recommend staying here.
jeffrey
jeffrey,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 26 日
Sandy and staff were attentive and helpful with our requests. We felt safe and welcome during our stay here. I would go back to this hotel.
Hoang
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 23 日
This is probably my 5th time at Authentic Hotel and it's always a pleasure to stay here. The facilities do have to have another facelift though. Room 804's Cotto basin is cracked and would be good to have it replaced.
Other than that, Authentic is situated at the most convenient location at the Old Quarters, it is my default hotel of choice every time I visit Hanoi with my family.
Wee Lian
Wee Lian,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 3 月 24 日
Dennis J
Dennis J,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023 年 9 月 24 日
They did not honor my room reservation. They instead put me up in adjacent hotel that had lower rates on Expedia. They rejected a refund request for the difference in Rate that I initiated with Expedia. Just not fair.
ADNAN
ADNAN,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 5 月 26 日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 12 月 28 日
Spent a wonderful Christmas weekend at the Authentic Hanoi from Saturday 24th to Monday 26th December 2022. This is actually my 3rd time at the hotel. I was here the first time 9 years ago and subsequently I housed my parents at the hotel when they came over to visit my in-laws. For this trip I splashed on the lake view suite, and I was not disappointed. My wife loves the double wash basins and the bathtub. The hot water is sufficient and comfortable. First impressions were good. The room is large clean and well equipped. The hotel service personnel deliver excellent service throughout! The Breakfast service serves adequate western and local fare at their rooftop restaurant. My wife is very pleased with the Pho Ga. The restaurant offers a great view around the Old Quarter and Ho Hoan Kiem area. My son also loves the lake view suite and hopes to return again to the same room. I highly recommend booking the lakeside suite for a spectacular view of the city. I will definitely book Authentic Hanoi hotel again when I return to Hanoi! The shower compartment's tap head should be changed to one with a better grip as when our hands are soapy, its very hard to grab the tap head. Also it appears the soap dish no longer installed and we had to place the shower gel bottles on the floor.