It was a very bad experience. The doors are designed to open with electronic cards, but they often don’t work properly.
The rooms and hallways smell terrible.
The towels in the room were torn.
The pools shown on the left side of the hotel’s promotional photos are actually part of Kaya Palazzo, not this hotel — yet they misleadingly present them as their own.
We were entitled to an à la carte dinner, but when we tried to make a reservation, we were told it was fully booked for four consecutive days and were not accommodated.
The sunbeds are old and made of plastic.
The floor tiles and ceramics are broken and poorly maintained.
The food quality is low — they sometimes serve meals left over from the previous day or even two days ago.
The alcoholic drinks are of the lowest quality. There’s only one type of beer available: Efes.
For kids activity many children were turned down, as the activities had very limited capacity. That created unnecessary stress for our kids and us.
This hotel is absolutely not worth the price. Avoid it at all costs.
Ecem
Ecem,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
welcoming
the hotel was clean with very helpful staff .
nice pools , very good dinning room and food.
entertanment during the evening.
there were things for children but I think the hotel is better suited to adults.
the person looking after our room could not be recomended
john
john,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 21 日
Alaa
Alaa,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 26 日
Alexandre
Alexandre,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 25 日
They need to upgrade their rooms
Ibad ur
Ibad ur,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 20 日
Jasmin
Jasmin,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 13 日
Ses yalıtımı kötüydü
Odanın ses yalıtımı kötüydü. Yan odada sürekli horlayan bir kişi yüzünden her 3 gece de sorun yaşadım. Hatta konuşmaları bile net olmasada duyuluyordu.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 3 日
Otel iyi, yürüyüş için çevre ve wi-fi kötü/vasat
Yemekler, personel, otel konforu iyi. Bahçede gürültülü tamirat vardı, otel dışında da kaldırımlar kazılmış toz, toprak. Otelin içine kapanmak zorunda kaldık. Wi-fi vasattı, sıklıkla zayıflıyor ve hem cep telefonu hem de bilgisayara sürekli yeniden kayıt gerekiyordu.
metin
metin,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 26 日
ugur
ugur,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 20 日
Dilek
Dilek,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Berkan
Berkan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Konaklama ile ilgili diyebileceğim rahattık, huzurlu bir tatildi
ALI
ALI,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 9 日
Vedat
Vedat,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 5 日
buket
buket,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 4 日
HUSEYIN
HUSEYIN,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 25 日
Fevkalade
Ufak tefek aksaklıklar olmasına rağmen güzel bir tatildi oda temizleme konusunda iyileştirmeler yapılabilir daha detaylı ve hassas davranabilir diye düşünüyorum bununla beraber çocuğumuzun geçirdiği talihsiz kazada misafir ilişkileri müdürü Derya hanım ve diğer çalışan tüm departman müdürleri ile personeller bizimle çok özenli ilgilendi bu da ayrıca memnun ediciydi
yücel
yücel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 21 日
Kasim Selcuk
Kasim Selcuk,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 11 月 25 日
Fiyatıyla münasip bir konaklama .
Oda kartı çalışmadı , televizyonda bozuktu çalışırmı diye fişinin yerini değiştirirken ellerim tozdan kapkara oldu . Arkadı bu güne değin bir kez silinmemiş ..Ayrıca 4034 nolu odanın lavobosunun mermeri yarısı kırık onarılmamış olması banyoyu metruk gösteriyor… Otelin yemekleri saunası havuzu iyi . Misafir ilişkileri şikayetlerimizi dikkate alacaklarını söyledi ..
Hakan
Hakan,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 18 日
Selva
Selva,4 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 9 日
Fantastic food, very attentive staff, beautiful surroundings but tired rooms. Laminate flooring in rooms lifting and chipped at edges. Rooms are in need of a full refurbishment.
Neil
Neil,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 11 月 7 日
Poor communications
We booked this hotel as a better option than our previous after Ironman race, however when we wanted to add some nights we didn’t get a response from
The hotel, I called and the reservations team stated it would be ok and some e will call me but this didn’t happen, upon arrival
We were advised that they were fully booked so no extra nights were possible. They says they didn’t see the messages on the system but we did this through hotels.com messaging. It means we had to find another hotel for our additional two nights. Whilst at the hotel you notice that some areas are in need of updating and the room keys are a nightmare I had to go back to reception on every occasion to sort it out.
Craig
Craig,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 10 月 17 日
The food was of very good quality and a lot of different varieties. The room was big and perfect for our needs, even though the room was outdated it was clean and spacious. Special thanks to Cengiz at the poolbar who was one of the most hospitable person at the hotel.
Having that said, the FO team could be a lot more welcoming and explaining of where to find the towels or where the restaurant is located etc. they gave us the room key and that was it after waiting for them to finish their conversation.
As written in multiple reviews, the hotel is a bit outdated which is more than fine. However, the dumped some old sunbeds and trash in a corner at the pool which wasn’t pleasant to look at and could be easily solved. The kids was not invited by its facilities and should be renovated. The staff at the kids club were fantastic though and they did a lot of great activities. Overall, we had a good time but stayed in better hotels in the regions.
Aylin
Aylin,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 10 日
Sefer
Sefer,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 10 月 2 日
Awful hotel, deceptive photos. I’ve stayed in many hotels in Antalya from Kas all the way to towards Alanya. I’m also a business traveller that goes to a lot of standard hotels. This hotel is falling apart , extremely out dated and not a 5-star resort. The hotel is stuck in the 80s with a lot of things broken. Beds are wildly uncomfortable please read other reviews about this. AC doesn’t cool the room down. Crowded and unsanitary please see photos. Do not stay here this isn’t a decent hotel. I wish I could get my money back but I’m more upset about the ruined experience with my family. Such deceptive photos
The service team was decent and the food is good. But that’s about it
The hotel guest relations manager threatened me with having their lawyers take down the review so I wish her the best of luck!