Nice view, clean pool, friendly staff ,bad smell in toilet plumbing and room roof was leaking, water was on the floor and at one of extra bed! The manager did not say any sorry or do any follow up explanation to us. Need to improve the quality of top level management!
真實旅客
8/10
真實旅客
10/10
Really beautiful villa, have wonderful view, you can 100% relax during your vacation, but no time to enjoy resort spa service due to they close at 8PM, must go out to ubud looking for other spa store, a little inconvenient.
Monica
8/10
因为在山谷边,环境不错。服务员的英语不是很标准,得用力交流。但还是很友好的。值得肯定
Anonymous
10/10
we had a very good stay at the villa. The staff was very accommodating and helpful. front desk always available at first call.
manjinder
6 晚浪漫之旅
10/10
Darren
5 晚旅行
10/10
Staff was friendly, stunning view from room
Nasredine
1 晚家庭旅遊
6/10
The hotel room was quite dark, the shower head was broken, the room did not smell good. Staff was awesome, breakfast was mediocre. Hotel was undergoing construction.
Wassem
3 晚浪漫之旅
4/10
Bali est une ile qui se remet doucement de la terrible période Covid. Les hotels ré ouvrent les un après les autres. Mais parfois trop vite. Nous étions dans une chambre avec une vue absolument horrible (voir photo) et une odeur pestilentielle dans la salle de bain. Nous avons demandé à changer de chambre mais l'hotel était "complet" les 2 premières nuits. une meilleur chambre nous a été attribué la 3 eme nuit. ( celle ci bien mieux avec une superbe vue). Nous avons utilisé le service de laundry et un pantalon nous a été rendu plein de nouvelles taches. Geste magnanime du directeur de l'hotel en nous offrant ce nettoyage ( uniquement sur le pantalon bien sur... et aucune autre remise.... Une équipe "visible" composé de 80% de stagiaire. Bref très déçu de cet hotel qui sur le papier semblait excellent... Il y a certaine chambre qui ne sont pas prêtes à être relouer... Dommage...
真實旅客
3 晚旅行
6/10
The Good - Great views, quiet, spacious rooms, good breakfast options and a nice pool. Away from the city center which could be a good or bad depending on your preference.
The bad - mixed feelings about the staff. Some were very friendly but difficult to communicate with them in English. We booked a connecting 2 bedroom villa with a pool. We were given a two floors (you have to go outside to access the stairsl with still under construction patio. When we complained we were moved to what we booked on the site - right next door to the other villa!
The Ugly - a live big cockroach in the bathroom, few lizards in the room, blown fuse for all the outlets, just two towels in the bathroom (no hand towels or face towels), only two small bottles of water for brushing and/or drinking. While breakfast was delicious the restaurant menu is pretty bad - don't even bother with the pizza. We ended up getting Grab takeout the next night.
Overall it's a great property but lacks simple things that could make it a 4-5 star property - amenities, good food, and service!
Kunal
3 晚家庭旅遊
4/10
Lights at the pool were all broken. Hotel did not fix it until the last night so I could not swim at night. Overall, my experience was ok. Not going to stay here again for the price that I paid. There are better resort out there.
Vincent
3 晚浪漫之旅
10/10
Very beautiful and serene
WIDYA
3 晚浪漫之旅
10/10
Jaden
2 晚旅行
8/10
Ryan
2 晚旅行
8/10
Beautiful resort , the service is perfect and the pool amazing
真實旅客
4 晚浪漫之旅
10/10
Fantastisk hotel og servicen var i top .. rigtig søde og hjælpsomme medarbejder ..
Hatice
4 晚旅行
6/10
The staff was incredible. Nice friendly and helpful. Asthecticly it was beautiful grounds but it is a tad run down. Same for our room. The food was awful.
真實旅客
4 晚浪漫之旅
10/10
The holiday didn’t start as expected but changed repeatedly after the first two nights
真實旅客
6 晚浪漫之旅
8/10
Fint, mysigt, trevlig personal minus för maten.
Erik
4 晚浪漫之旅
10/10
Прекрасный отель на окраине джунглей. Отличные виды с террасы. Обязательно берите виллу с собственным бассейном. Большой номер, все пожелания были учтены. Хорошие завтраки и отлично работает служба room service. Цены в ресторане вполне адекватные. Бас 4 раза в день до Убуда, прекрасная возможность для шоппинга, кому интересно. Отель очень понравился, обязательно вернемся еще раз.