We were thrilled with this hotel! The staff were amazing!!!!! I was having surgery and my time was moved to morning (not close to check--in time), so I called the day before inquiring about checking in earlier. She said call in the morning. I got out of surgery the next day and we were able to check right in around 11:30 a.m. And when I had called, she was so sweet, her words were, " come right on over, we are ready for you"!
And later in the day, I had taken out the last few tissues from the box provided and I called to see if I could get another box. I had reached the front desk and she said I bring you a box right now and she did!!! Excellent and caring service was provided!! And I do imagine they do thst with all of their guests!