Nothing special, No staff on site when you need it
Leslie
2 晚家庭旅遊
2/10
No hot water the tub would not drain and the tv didn’t work I went to the front desk and they say nothing they can do
Kamari
2 晚家庭旅遊
10/10
Me encanta la ubicación, la atención
Lo único que le diría al gerente es que busque otro horario de limpieza de corredores porque lo realizan en horario de desayuno y cuando uno pasa el piso está mojado .
Elena
3 晚家庭旅遊
10/10
真實旅客
1 晚家庭旅遊
10/10
Muy buena atención, personal de habla español que pude menejarme sin problemas.
Muy buena la ubicación del hotel, lo que no me pareció correcto que me entero que ahora se paga por el estacionamiento cuando siempre fue sin costo.
Habitación comoda y espaciosa, bien mantenido, solo resalto que el personal de limpieza diario deberia esmerarse un poco más.
Desayuno buffet variado y bueno
Coral Rosa
5 晚好友同遊
8/10
真實旅客
3 晚好友同遊
6/10
Frank
2 晚旅行
10/10
ERROL
2 晚旅行
6/10
真實旅客
7 晚旅行
8/10
O estorno do depósito de segurança na hora do check in não foi estornado do meu cartão até o momento
daniel
1 晚旅行
8/10
Hotel muito bom, café da manhã MARAVILHOSO. A unica reclamação que faço é sobre o carpete do quarto que não estava limpo e por isso devemos opinar por hoteis com piso frio.
Ulysses
2 晚旅行
10/10
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Toshiba
2 晚家庭旅遊
8/10
Good place for a hockey game at the arena. About 10 mins to the arena. Room is a bit dated but clean and comfortable. I would stay here again.
Brenda
1 晚旅行
4/10
We had a two day stay at Holiday Inn Express Hotel & Suites Ft. Lauderdale-Plantation by IHG.
I was not aware of the $3 a day parking charge so it was nice of them to Comp this fee for our stay.
The good: Location is great.
The not so good:
See attached photos of our room pretty self-explanatory.
The property is in a serious need of a complete refurbishment and my observation is that the property is not being well maintained and as buildings get older this becomes more of a challenge in keeping them in good order.
Lack of attention to housekeeping in our room:
Housekeeping never vacuumed our room.
After our housekeeping items that are normally replaced were not, specifically the plastic cups for water, the empty toilet paper roll was not replaced, The hand towels were left as is not replaced. I saw no card indicating if a “Green stay request…” no replacement is done so if you do want them replaced there is no way to let housekeeping know other than calling the front desk.
One wash cloth was not replaced and a small towel was left in place of the regular size bath towel I called the front desk to have these items corrected it took about 30+Min to get them to our room.
The towels were very rough not soft as if fabric softener was not used
The window looking out of the room needs to be cleaned appears that it has not been done for some time.
Tile in the bathtub wall had a crack in it and repairs to the bathroom and other walls were visibly apparent.
No more chapters to continue
Robert
2 晚旅行
10/10
Clean. Friendly service
Peter
1 晚家庭旅遊
8/10
Comfortable, rooms were not noise insulated well, lots of door slamming and hallway noise