There was no room when I checked in. I was told that I would be contacted by phone in 1 hour, but no one called me. We waited ⌛️ for 2 hours and went to the front desk to ask, only to find out that the room was already ready. I was speechless 😓 I hope the hotel will improve
SUZHU
SUZHU,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 9 月 30 日
Hung-wen
Hung-wen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 7 月 29 日
Feeling good
JiaJun
JiaJun,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 2 月 12 日
Wanna
Wanna,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 1 月 4 日
yanyan
yanyan,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 12 月 25 日
changwei
changwei,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023 年 7 月 10 日
keh-jian
keh-jian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 12 月 31 日
Zhen Wei
Expedia 真實旅客評語
10/10 好極了
2022 年 12 月 26 日
Yifen
Yifen,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2022 年 12 月 24 日
Xuqing
Xuqing,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 12 月 22 日
Xinyuan
Xinyuan,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 9 月 3 日
Overbooked, oversold, and inflexible
Hotel refused to cancel reservation even though they were overbooked, oversold, understaffed, and unable to accomodate my simple request to start reservation earlier as I arrived in Reno at 7:30am. (I even offered to pay extra). I had difficulty getting any one to speak to on the phone re reservations and despite the hotel being oversold, the Atlantis refused to refund me the one night (and three rooms) I booked. I have stayed at this property for years and I will never do so again as the inflexibility and lack of communication was not welcoming.
Sarah
Sarah,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
Heath
Heath,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Nicholas
Nicholas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Atlantis Casino
Wé had a great stay we tried our luck on slots, had a couple drinks at sports bar and a great meat at purple parrot which was outstanding...⭐⭐⭐⭐⭐
Micky
Micky,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Relaxing trip to bino and Lake Tahoe. And reno
Thomas
Thomas,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Fantastic stay, definitely coming back!
Alexandra
Alexandra,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 2 日
Room was renovated and great looking
Stay was good beside noisy neighbors on both sides! Room was smaller than last stay and they had us had the end of long corridor in renovation