This is the best hotel I've stayed at in Vietnam. It's well designed for travelers: the room has very modern features for frequent travelers, super clean everywhere, the breakfast is outstanding, the pool has a great view of a city, it's very safe and excellent for solo travelers - specially women. Most of all, the staff helped me find all the things a traveler needs when they arrive including a bag with a international ATM, directions to all sorts of places, and help getting ground transportation to my next hotel. You will enjoy Hanoi from this hotel.