The only problem (actually it’s not resort’s problem) is the extreme humidity of the room, besides this all others are good
真實旅客
5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Scott
Scott,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Culley
Culley,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Great resort to relax. Food is above average compared to other resorts. Not a lot to do besides eat, drink and hang by the pool. Not a lot of socializing. Skip out on Momo, the Japanese restaurant, the rest were great.
GINA J
GINA J,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Fun place to vacation. Very clean hotel. Staff was wonderful and very helpful. Wood stay again.
Laura
Laura,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Staff amazing, clean and beautiful property
Brandy
Brandy,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 2 日
Staff was very hospitable and had good safety.
Ana Maria
Ana Maria,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Beautiful property, excellent dining options and amazing staff. We had such a great time. 10/10 recommend.
Jayme
Jayme,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
El servicio es EXCELENTE el hotele es muy lindo super recomendable
claudia avendaño
claudia avendaño,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Food service a 10. Room upgrade and free credits BS…
Room view was AC unit.
Spa credit was good for 1 Message then taxed in cash.
Resort credit good for hats 😂. And then taxed.
Stephen Glenn
Stephen Glenn,8 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 21 日
This resort truly is all inclusive. My husband and I were able to snorkel every day of our stay! The staff are so friendly and helpful.
Alexander
Alexander,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Micky
Micky,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
My wife and I have stayed at 5 all-inclusive hotels within the last year. Given that, this is by far the best!
Wonderful food, amazing location and the best hotel staff EVER!!
John
John,8 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Steven
Steven,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 29 日
Cozumel Palace is visually nice. The staff (up front) are all trying to get over on people. Once you walk in they greet you, hand you a drink and carnation then as soon as you get to check in they tell you about how you are in a category and that you can upgrade for only $95 (they fail to say a night). We got into our room (that was booked online a month in advance) and it’s the very first room on the ground floor. The room didn’t look very clean and it just so happened to be a handy capable room. This would have been great if we needed it but that was not the case. When we went to the front to ask for a different room, they were very rude and said they had nothing for us. We were not happy and let them know we did not want to stay in that room. All of a sudden they had something, but wanted us to pay an additional $380 to move up.
Karina
Karina,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
This property was beautiful. Everything you could imagine right there at your fingertips. The staff was as so nice all the time, all the time. They
seemed to truly enjoy their jobs. Such a wonderful experience.
Kelly
Kelly,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
I can’t say enough about how wonderful this resort was ! The staff was the shining stars from the moment we got there we were catered to from the room cleaners to pool concierge to waiters and waitresses . Place was not a big party place but was great with evening entertainment. All restaurants were great and swimming in front of place was crystal clear . We never left resort . It was the most relaxing vacation we’ve had in a while . We have been to Cozumel now, five times and it was by far our favorite! Aminda was our cleaner she was outstanding and Evan and Victoria in Italian restaurant were great . Giant pepper grinder was hilarious I thought I was being pranked!
Jean Annette
Jean Annette,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 25 日
Las albercas están muy pequeñas y no tiene playa.
Anallely
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
We had a short stay of 3 days here and wish it had been longer. We loved everything about this hotel. Beautiful interiors, excellent food, drinks and staff. Our teenage son did his first dive lesson and his instructor was amazing, warm, kind and educational. He felt happy and safe. We would stay again.
Angela
Angela,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Stephanie
Stephanie,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
This hotel is beautiful! The room was clean and comfortable. The food was good and the staff was even better. Accommodating, friendly, answered questions and very attentive. The pool was fantastic. The only down side is that there is no sand beach access to the ocean, but that is nothing the hotel has control over. Great property. Will be back!
Tammy
Tammy,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 15 日
Todd
Todd,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
This all-inclusive resort is fantastic. The staff is wonderful, it is clean, the food is good, the kids club and spa are excellent. It was truly one of the most relaxing vacations I have ever had. We can't wait to go back.
Stephenie
Stephenie,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
great food , great service, great views, very nice rooms, good snorkeling just off the back