Good service with very helpful and friendly staff.
The hotel is at a easily accessible location with direct shuttle pick up from Ito Station to hotel and back. We booked one night of full set Japanese dinner at the hotel and it was very nice with a large variety of local seasonal ingredients. Staff speak fluent English and Mandarin, so it was very helpful to us as we don’t speak Japanese. The hot spring/spa was clean and tidy, very well equipped as well.