The staff at the Renaissance are consistently kind, helpful and conscientious.
Rebecca
Rebecca,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Joel
Joel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Hana
Hana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Didn’t need to leave the property.
Was there for a business event and was very happy with the property and its dinning and entertainment options.
Dennis
Dennis,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
Room coffee
I stay here every other week (3-4 nights a month) so while this might sound silly, my core complaint is the coffee machines in the room. No respectable hotel has coffee machines that require guests to run boiling water through single use PET plastic - a known carcinogen and totally gross to essentially get a single use plastic with coffee grains to a near melting temperature. Every other hotel above $250/night has moved to the small nespresso machines that use aluminum pods. I seriously might stop staying here due to this - I'm here for business frequently, wake up needing coffee in my room to start on emails/shower before work and this is a big deterrent. Otherwise, it's a good location, rooms are clean and staff is lovely. This is just one of the more notable things that should be addressed by a high-end hotel.
Alexis
Alexis,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月23日
Timothy
Timothy,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月7日
Alexis
Alexis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
My favorite place to stay in Reno for sure.
Kim
Kim,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月6日
SUSAN
SUSAN,1 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2024年9月30日
Carlos
Carlos,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
tim
tim,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月17日
Lighting in the room, especially in the bathroom was insufficient
Front desk staff, however, were great
Restaurant was above average; somewhat limited menu, but what was on there was very good
William
William,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
Checking in was great as we arrived early and they accommodated us immediately. Rooms were nice, but small. Dining in hotel was good, but didn't like the area around the hotel. Didn't seem safe. Parking not included in stay.
Andrea
Andrea,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Wayne
Wayne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月14日
Enjoyed the pet friendly stay at Renaissance. The staff was pleasant and helpful. The spa is welcoming and relaxing. We enjoyed the Shore Bar and the patio by the river.
Deanna
Deanna,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月12日
Great location
Tommy
Tommy,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月12日
We had the BEST stay here. We got an amazing upgrade. Corner room with magnificent views. Every single staff member was professional and kind. The restaurant is really good. You can sit inside or outside with a front row river view. The fresh brioche bread with avocado or made as French Toast was a favorite. If you need to be in that area of Reno, I wouldn't stay anywhere else.
Celia
Celia,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月5日
Great location
Great place to stay. Hotel can be a bit loud based on traffic noise, air conditioner, and other guests. The staff was amazing, the facility was clean and up to date. Only suggestion is to upgrade pool area, looks the same as 8 years ago when I last visited.