Wast tups full of water and it not draining and we have have to take shower pools of water and we reported to front desk but still no one care about it
ratnesh
ratnesh,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Michael J
Michael J,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
The room was clean. The bad things were the coffee maker was broken and I love my coffee. There was a leak in the bathroom around the toilet so my feet got wet in the middle of the night. We let the front desk know.
gus
gus,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月20日
So-So Stay
We are local and stayed here for a company Christmas party that was nearby.
The first room we checked into smelled like someone was smoking weed into the air ducts. We asked to move rooms. We were moved without issue but quickly had to leave that room for party. When we arrived back to our room late evening the thermostat was broken and temp in room was 80 degrees with heater blowing. We asked to move again. While the front desk staff was very accommodating, it was a hassle moving rooms twice in a 15 hour period just to sleep.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
James
James,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月16日
Average
Front desk staff was great, check-in was quick. Room overlooked some type of equipment that was noisy through the night, so we didn't sleep well. Valet service coming in was subpar and the most irritating was not being apprised of a parking fee which other hotels don't charge. Why pay a "resort fee" if parking not included. Overall an average stay, was hoping for more.
Thomas
Thomas,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
We had a wonderful family get-together, had a great dinner and drinks also slot-machine fun.
daniel
daniel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
Shanette
Shanette,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Paul
Paul,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
Staff were excellent. Unfortunately, we had to change rooms as the first room was roasting and we could not turn down the heat. They gave us another room which was perfect. The only complaint was that the pillows were so uncomfortable and we had to use towels or fleece jackets as pillows!
Cheryl
Cheryl,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
Evelyn salud
Evelyn salud,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月4日
I had a great stay. My son was part of the Washoe county sheriff graduation.
I book for two nights ,but we left after tye graduation as we live in Bishop. Unfortunately i guess i used a off site to book rooms and the desk told me i couldn't cancel there. So payed for night i didn't need.
Learned a lesson.
Elizabeth
Elizabeth,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Kristy
Kristy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
alejandra
alejandra,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月29日
Horrible Customer Service
I was't welcome to stay becuase i had a dif and attempted to canel 15 minutes after booking and was refused.
Bradley
Bradley,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
We got a suite Because we were there with other people.
It was spacious and clean and had all of the amenities needed. We really enjoyed our stay.