Frank Lacks Jr
Unit # 30415, BOX 191R
APO AE 09131
frank.lacks@gmail.com
August 21 2024
InTown Suites
14090 East Evans Ave
Aurora, CO 80014
Reservations: 1-888-882-0576
Property Direct: (303) 481-0379
Dear Inhouse Suites Management & Staff
I hope this message finds you well. I am writing to express my sincere appreciation for the outstanding customer service I received from your team during my recent experience with InTown Suites.
From the moment I reached out, your staff was not only attentive but also genuinely committed to resolving my concerns with my (3) Week reservation stay at InTown Suites.
It is rare to encounter such dedication and professionalism, and it truly made a difference in my experience. Your team’s willingness to go above and beyond has reinforced my loyalty to your brand.
Thank you once again for the excellent service. I look forward to continuing my relationship with InTown Suites and will certainly recommend your extented stay and your services to others.
Warm regards,
Frank Lacks Jr
(720) 427-0129
Frank
24 晚旅行
2/10
Julia
1 晚旅行
6/10
Grear Job
Jose
10 晚旅行
10/10
InvincibleMom
7 晚旅行
2/10
The bathroom not working at all and the shower as well. AC not working properly.
Negusu
3 晚商務旅行
8/10
Marquesha
3 晚旅行
2/10
I was car jacked first night ..wanted a refund for the rest of my 7days and was denied
sierra
7 晚家庭旅遊
2/10
Karl
2 晚旅行
10/10
Very nice job everything was very clean when we arrived the hallways are clean enjoyed it thoroughly
Michael
7 晚家庭旅遊
10/10
Donell
14 晚旅行
2/10
If your tight this is the spot, if you can afford more please look elsewhere.
Michael
14 晚旅行
10/10
Good
Monique
14 晚旅行
2/10
No me dejaron entrar tuve una emergencia y no puede hacer check in porque no eran eran horarios de entrada y la persona que me recibió es muy racista
María Isabel
1 晚旅行
10/10
Juan
7 晚旅行
2/10
Mario
2 晚旅行
2/10
Esteban
2 晚旅行
2/10
jem
1 晚旅行
4/10
After reading on the door there closed @7:00 driving really far to get my room! Made me very upset!
Shaniecia
6/10
Staff was nice. Stairwell smelled like someone threw up in there. Halls smelled bad. The room was actually nice. In need of some repairs but nice. But has an early flight out the next morning so B only stayed for one night. Prob won’t be doing that again
George
1 晚家庭旅遊
2/10
Hotel closes at 7pm so we could not check in.
Keri
1 晚家庭旅遊
2/10
First room they gave me hadn't even been cleaned yet then they moved me to a different room which turned out to not even have a working AC and that room was very hot up on the third floor and the elevator was not working. Ended up leaving and finding other accommodations
Billy
1 晚旅行
2/10
Checkin is only from 3pm to 6 pm with no staff on site after hours. Was unable to check in when I arrived