Very very nice hotel with lots of services (Universal parks ticketing, car rental, a gift shop, restaurant, a pool bar & Starbucks) in addition to an awesome and clean pool, a large gym, a mini game room. Everything you need for a family or even for a romantic stay ! We had a great time ! The hotel is clean, the room is large, the people at the gift shop, the life guards as well as the person from the ticketing booth were so welcoming and helpful ! Thanks a lot to everyone :-)
If there was one improvement I would recommend that would be to add storage or drawers in the rooms. We stayed for 5 nights in a standard room and it would have been more confortable to be able to take out our clothes from our luggages, especially with a kid. There are some but a little more would have been nice.
A part from this, everything was perfect. Thanks again to the teams for making it so great. This wasn't our first stay, we will definitely come back!