詹姆斯紐約 - 游牧飯店 - 紐約

Great value, the room was big and spacious (Especially for NYC), the staff is very friendly and helpful. The beds are comfy and clean, the AC works well. The only little issue we had was that our sink took a little long to drain, but a very minor issue. Would definitely stay here again

I'm writing this review to acknowledge the exceptional service offered by Arianna. I was catching up on some work in the lobby before departing and Arianna stopped to check on me and ask how my stay was. I had had a good stay at the James, however my only complaint was that the shower was lacking a shower curtain liner and only had the fabric curtain. I let her know that I had let the front desk know a couple of times but it was never fixed. She acknowledged my issue by refunding the resort fees I had paid, which I did not expect. I was very pleased by her going the extra mile to end my stay with a smile. She was very professional, authentic, and a pleasure to speak with.

Love the hotel but the room is very dark and the only garbage pail was in the bathroom.

For the 2nd year, my sisters and I stayed at the James in a suite that allowed for comfort and conversation. The front desk staff was so helpful and the lobby is cozy and beautiful. We'll be back next year.

Room was clean and the bed was comfortable. The size of the room was excellent and the location is even better. The only issue was the soundproofing on the windows and doors as it was very annoying. There was also a guest with a dog that barked early in the morning on the weekend.