1) missing my booking. so that the check-in process are way too long
2) poor communucation. when i asked how to back to bangkok. they told me back to airport. wasted me 30 more mins & money to change tuk tuk to north pattaya.
3) simple breakfast buffect, but everyday has the same thing .
4) no toothbrush / toothpaste, need to prepare yourself. which is ok but we just knew after arrival. however, a lots of 7-11 / family mart around.
5) position is ok if you go to floating market / carton network. quiet place.
Poor customer service and rooms not shown asonline
Did not stay here. But I did book a connecting sea view room. However, as i got there they claimed there was something wrong with my room. And would give us a free upgrade. The upgrade wasn't even and up grade but and old rundown haunted looking bungalow. They could not compensate me even though I had booked 2 different rooms!!! They did offer me a free cancellation and refund. But how do you treat a customer like that. We had kids and elders in our van and drove very far just to find out "oh you can look down the street there are many other hotels. Beware of what you see online and what you actually see when you get to your destination. Because this is common and a lot of scams going around. Peace and no peace to the poor service of this place!
Bonnie
Bonnie,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年6月27日
Service was very poor and no room as advertised..
Beware of what is shown online to what is actually there. This place had the worst service. I had paid for a connecting room with a sea view. And as i got there they stated we dont have that room something is wrong in there. I was like you could of at least sent me a message or something?? Staff does not have appropriate customer service skills. Then they were going to give me a free upgrade. From a sea view to an old haunted looking bunglow. Outside landscaping of it was terrible. And as you walk in the bungalow is old and outdated. Looks like someone had never stayed in there before!! So then they continued to show me another bungalow which was a little better than the first! However, the staff could not compensate me and give me the same exact room that was advertised so they told me well you can look around the street there are many other hotels. Other option was a free cancellation and my money back. I continued looking as all this mess was going on. Come to find out the new hotel that I got said this hotel has many complains. What a poor business and customer service, someone should really put them in check!!! They dont even care about their customers or their rooms.
Bonnie
Bonnie,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年5月13日
Nej tack
Nej tack,grinig personal i reception,dyrt,kändes som att bo i en gammal sliten lägenhet.finns hundratals bättre boenden för mer än halva priset.poolen använde vi inte pga att det va för långt bort att gå.va tvungen att få skjuts av personalen.
Mikael
Mikael,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年4月14日
Jozef
Jozef,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年3月27日
The unit was extremely old..dirty and in desperate need of an upgrade..pool is great although the pool area is lacking in pool furniturea
wayne
wayne,6 晚旅行
Wotif 真實旅客評語
8/10 非常好
2024年1月22日
Es ist ein eher kleines Hotel. liegt aber sehr günstig in Jomtien als Ausgangspunkt für Party ...
Nico
Nico,10 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年1月21日
Walking distance to the beach
No phone in the room if you need anything or emergency office its a good walking distance.
Gilles
Gilles,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年8月14日
Its ok. Near the beach but its kinnda old. Will need a lot of renovation
Sirawich
Sirawich,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021年11月29日
Natthapong
Natthapong,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年7月15日
Natthapong
Natthapong,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年3月3日
Her er dejligt roligt. Nem transport til pattaya med taxi. Udmærket morgenmad. God gøn natur. Kort afstand til natteliv og badestrand. God og venlig betjening. Værelset godt brugt. Men jeg kommer igen.
真實旅客
4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年2月28日
Villa Navin
Sentralt beliggende ved Jomtien Beach, kun noen få hundre meter fra strandpromenaden og stranden.
Veldig hyggelig og behjelpelig betjening.
På minus siden kommer utsikten mot second road, liten veranda og hard madrass.
Men helt greit i forhold til pris.
Jan Arvid
Jan Arvid,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年2月7日
Langt ifra bilder vist på nett, men grei og hyggelg betjening. Rommene ikke bra
Rolf
Rolf,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2020年1月9日
Devito
Devito,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年12月31日
mögel unket
Bungalowen vid pool, luktade mögel i den. Stopp i avloppet verkade vara svårt att åtgärda. Även ytterbelysningen lyste ej när det var mörkt o du kom hem. Massa myror på rummet. Med tillbehörande myrstack utanför vid soptunna
Peter
Peter,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月25日
Anousone
Anousone,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月14日
Relativt bra för den pengen.
Strandnära, mkt restauranger nära o bra.
Tyvärr var deras frukost inte mkt att skriva hem om... /// Magnus
Magnus
Magnus,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年10月14日
Natthapong
Natthapong,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年10月6日
Отпуск на джомтьене
Тихий, уютный, бюджетный отель, отдыхаю второй раз, все устраивает за такие деньги и находится на первой линии, все в шаговой доступности