When my family and I found a great room to rent the week before Christmas, we couldn't wait to arrive. When we did, the room was not even remotely close to what was advertised and pictured. We thought we were arriving to a modern, sleek, updated room with an island, in-suite laundry, something that we normally stay at. What we showed up to was a completely different room than what we had booked. The hotel staff assured us that this was the room hotels.com reserved for us, but not only did in not have in-suite laundry, it had no island, it was dated (by decades), it also had a dirty stained carpet. It was literally a completely different room than what I reserved. To add salt to the wound, the pull out didn't have sheets for our kids nor staff to retrieve some from since we checked in so late. We tried to find another hotel at 10pm at night but didn't have any luck as it was the week of Christmas and the Grande Rockies was also sold out. Since we had driven 2 hours to get here, going home was not an option. The entire experience was very upsetting and I would not recommend trusting this listing as it is completely false advertising and should be reviewed and updated immediately before others are duped like us.