Everything was great except for the elevator and the convenience of going back and forth to our room on the 35th floor as needed. Also the valet service was very disorganized.
Tina
3 晚好友同遊
10/10
shaun
5 晚旅行
10/10
YOSHIHISA
3 晚家庭旅遊
10/10
Veronika
5 晚家庭旅遊
8/10
We started the trip off by the hotel canceling our stay but they were able to correct it pretty quickly. The hotel was a little run down and it took on average 30 minutes to get an elevator every single time we used it. It was very nice to have a two bedroom apartment style room with beach views so the trip wasn’t too bad. They did have a lot of rules pertaining to your “status” and we had to wear wristbands to show our status. Luckily we were considered a little higher status since we were hotel guests but we still couldn’t use the lounge chairs in the sun ocean side on the pool deck. Overall review, great place for two bedrooms and privacy but absolutely no frills.
Christine
3 晚家庭旅遊
6/10
A rather mediocre apartment rental building, would not call this a hotel. The door knob to my bedroom, fell off the glass in the shower had clearly not been cleaned.
真實旅客
2 晚商務旅行
10/10
Irlen
2 晚家庭旅遊
4/10
Maria
5 晚家庭旅遊
6/10
Alex
9 晚家庭旅遊
8/10
The room was very nice , elevator took for ever we notice stairs even for one floor , there was no door ? Not every level so we had to wait sometime 15 minutes for elevator ! Other yhing we said it was our 25th wedding anniversary; not a single attention . Even worse my wife asked for a quiet room they give us the 10th floor directly over the swimming pool and DJ's it was so noisy the first night we couldn't sleep, i wrote them for that reason on the very first day , again nothing ! Very disappointing for the price we pay . People seems like they didnt want to help at front desk , some says it's not us go see the next one etc..
Would not come back !
stephane
3 晚旅行
10/10
Dwayne
1 晚旅行
10/10
Bayley
2 晚好友同遊
10/10
The corner unit was absolutely stunning, thank you Hyde/Lyfe!
Tara
6 晚旅行
10/10
LAMYA
3 晚家庭旅遊
10/10
Excellent hotel
Thank you
Ellen
3 晚旅行
2/10
Super expensive for the service provided. Old appliances in room, broken no one cared to accommodate us or fix. Elevators are a nightmare the wait! The staff is GHETTO from check in to security! What a horrible experience do not recommend this place to anyone
Vivianne
3 晚家庭旅遊
8/10
We stayed 6 nights on the 33rd floor. The elevators were extremely slow. We had to wait at least 10 to 15 minutes just to get into one. The front desk told us the pool was open until 10p.m. on Saturday, but the staff on the 9th floor pool deck closed it at 7:30 pm. We were able to get a lounge chair and umbrella everyday on the beach, the guys out there are amazing. We did get charged extra for "administrative" fees, we have no clue what that was. The valet parking was fantastic and very easy to use.
真實旅客
6 晚旅行
10/10
The only issue at this property are the elevators.
Edwin at the front desk has an amazing customer service!!! Five stars!!!
Alain
2 晚旅行
8/10
Good
Denis
2 晚旅行
10/10
We had a very nice room, accurately described at hotels.com. Didn't have to take sheets off or put towels in a pile. Left it as it was when we entered the room. Very convenient place at the beach.
Rob
2 晚商務旅行
10/10
Kristin
3 晚旅行
4/10
Maria
3 晚旅行
10/10
Everything was wonderful !! From the suite to the food !! Definitely will book again !!