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Maya Tulum by G Hotels

3.5 star property
Beachfront hotel with spa, near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor dining
Exterior
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
View from room
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The price is $438
includes taxes & fees
$360 per night
Jan 9 - Jan 10, 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Ocean View King

Ocean View King | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
2 bathrooms
  • 269 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View Two Double Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Ocean View Two Double Beds

Highlights

Air conditioning
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
  • 172 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi | Premium bedding, minibar, in-room safe, blackout drapes

Suite King Oceanfront Minipool Jacuzzi

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 431 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 172 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House | Premium bedding, minibar, in-room safe, blackout drapes

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Ceiling fan
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds | Premium bedding, minibar, in-room safe, blackout drapes

Suite Jungle View Two Double Beds

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Oceanfront King Bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King | Premium bedding, minibar, in-room safe, blackout drapes

Jungle View King

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Private beach nearby, white sand, beach umbrellas, beach towels

Nueva Vida de Ramiro

Pool
Free breakfast
Spa
Free parking
9.0 out of 10, Wonderful, (779)
The price is $232
includes taxes & fees
$189 per night
Jan 16 - Jan 17, 2025
Nueva Vida de Ramiro
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About the neighborhood

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Tulum National Park - 3 min drive - 2.1 km
  • Playa Paraiso - 12 min drive - 4.4 km
  • Tulum Mayan Ruins - 12 min drive - 8.1 km
  • Playa Ruinas - 20 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Chambao - ‬16 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Taboo Beach Club - ‬17 min walk
  • ‪Mina - ‬12 min walk

About this property

Maya Tulum by G Hotels

Maya Tulum by G Hotels is a great choice for your beach stay in Tulum. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a terrace and a garden. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Yoga classes
  • Free use of nearby fitness center

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 51 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 40 for adults, and USD 20 to 40 for children

Pets

  • Pet deposit: USD 500 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Is there a pool at Maya Tulum by G Hotels?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Maya Tulum by G Hotels?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 500 per stay. Food and water bowls are available.
Is parking offered on site at Maya Tulum by G Hotels?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Maya Tulum by G Hotels?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Maya Tulum by G Hotels and nearby?
Onsite recreation at Maya Tulum by G Hotels includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Maya Tulum by G Hotels also has spa services and a garden.
Are there restaurants at or near Maya Tulum by G Hotels?
Yes, there's an onsite restaurant.
What's the area around Maya Tulum by G Hotels like?
Maya Tulum by G Hotels is a short 2-minute walk from Tulum Beach and 15 minutes' walk from SFER IK.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Pedro, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING! STUNNING! PERFECT!
jessica, 2-night trip
Verified Expedia guest review

6/10 Good

The room conditios are poor, lightning was very poor, rooms were not clean, service was poor
Brenda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeebby, 2-night trip
Verified Expedia guest review

2/10 Poor

I would not return here ever again. Staff is not friendly. The wellness Manager Eduardo attempted to over charge us for an activity because a corporate employee would be participating and when I questioned the price Eduardo informed me staff does not pay. There also was some sort of animal who scratched our roof nightly although understandable since we are in the jungle. We couldn’t get past having some sort of rodent poop drop from the ceiling daily. Front desk was so unapproachable we did not feel comfortable saying anything. They stopped engaging with us after we decided not to participate in ceremony. The only gem at this place is Rosario from the spa. Other than that their food is mediocre at best. This place has so much potential but definitely needs new staff.
Marcela-Alicia Gutierrez, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a really good experience, the white sand on the beach in front of the hotel is beautiful, and sunrise on our window was amazing too.
Luis, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty hotel The smell was horrible in the bathroom Water used in the bathroom was sea water It was salty, insects every place in the room and in the bed
Amal, 4-night trip
Verified Expedia guest review

8/10 Very Good

The property is just beautiful! The staff is great! BUT******* they did charge me for additional fees outside of expedia, one was some type of Mexican tax and the other said restaurant wich I never used because i ate only breakfast and that was free and included, another big issues 2 out of 3 days of my stay they lost complete power and water for about 3 hours
rena, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location.
Aelyn, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was beautiful, clean good service, very recommended
Rory, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Love it! Perfect 👌
Julia, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

the perfect place to relax
mireya, 4-night family trip
Verified Expedia guest review

4/10 Fair

Saira, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff (especially Coco) are extremely friendly and helpful. The rooms, beach, pools are incredible 👍 In my opinion, this is an affordable 5 ⭐️ property and not a $300-$400 all inclusive overpriced tourist trap. Food and drink prices are reasonable, which is great for those who only drink lightly, and don’t need a 24/7 all You can eat buffet. If youre happy lounging at the pool/bar steps to the white sands beach, eating fresh guacamole, grilled fish tacos and drinking a few cervezas 🍻? Then this is a place for you 😎👍
Keir, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Liliana, 4-night trip
Verified Expedia guest review

4/10 Fair

Customer service could be better. They were not as accommodating. Also, toilet had to be flushed 3 times for it to be fully flushed.
Karen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Aldo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was very peaceful and clean. The staff was super-friendly and helpful. It would be great if they clean the beach regularly.
Rajvi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

ROBERT, 5-night trip
Verified Expedia guest review

4/10 Fair

veran, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It is a very relaxing place.
Alejo, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Un hotel hermoso, la estética y el concepto que manejan son espectaculares, cuentan con la playa más linda que he visto, desde que llegamos nos hicieron sentir como en casa, una bienvenida y un trato muy ameno por el equipo de recepción, nuestra habitación era muy cómoda y agradable, la comida era excelente, varias opciones muy deliciosas en todos sus restaurantes y a muy buen precio, así como sus bebidas muy variadas. Por otro lado el servicio del personal fue increíble, muy amables y serviciales en todo momento, hicieron esta experiencia muy agradable. El Spa fue maravilloso, fue muy relajante el trato por parte de los masajistas fue muy agradable y los servicios que ofrecen son excelentes. Sin duda es un lugar muy acogedor para relajarse y disfrutar de la tranquilidad de sus instalaciones.
Felix, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our recent overnight visit to Maya Tulum by G Hotel was truly delightful. Right from the start, we felt warmly welcomed and well taken care of, making our short escape a memorable one. We arrived early in the morning, well before the usual check-in time of 3 pm. However, Ricardo, a friendly member of the staff, made sure we could settle in early, allowing us access to our room by 11 am, which was a pleasant surprise. Throughout our stay, the staff was incredibly friendly and helpful, making us feel right at home. They took great care of us, ensuring that our needs were met and that we had everything we required for a comfortable stay. The room was spotless, with every detail carefully attended to. We especially enjoyed the private jacuzzi, which was clean and set to the perfect temperature for relaxation. Ricardo kindly showed us around the area, making sure we were happy with everything before leaving us to enjoy our stay. Although our visit was short, it left a lasting impression. We're already planning our next trip back with our 2-year-old son and my wife. As owners of a travel agency in Paris and Miami, we'll definitely be recommending Maya Tulum by G Hotel to our clients, knowing they'll have a fantastic experience. Overall, our time at Maya Tulum by G Hotel was characterized by excellent service, cleanliness, and tranquility. We're looking forward to returning to this wonderful destination soon.
Jonathan, 1-night family trip
Verified Expedia guest review

6/10 Good

Ariane, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Mariana, 4-night trip
Verified Expedia guest review