Not sure it is because of NYC or not, the standard of Double Tree of my stay this time is much lower than my previous experience. If you are traveling with a family of 4, strongly suggest to book 2 rooms instead of 1 with 2 double queen beds.
Chi-Lun
Chi-Lun,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 1 日
Yige
Yige,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 20 日
MengYan
MengYan,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 12 月 27 日
jinsong
jinsong,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 12 日
A frontdesk staff member is not nice.
Wanjung
Wanjung,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 6 月 4 日
Good
Y
Y,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 3 月 22 日
dirty
Rui
Rui,2 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 9 月 21 日
Hotel needs desperately updated! Staff were very nice
Paula
Paula,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 21 日
Beds were comfy
I’m taking away a star because my room was to be ready for a 3pm check in. When I arrived shortly after 5pm - I was told they needed 20 mins to clean a room. Other than that, the lobby was like the subway.
My room was clean but there was zero conditioner in the container. The bed was comfortable. I liked the location and it was fairly quiet.
Cindy
Cindy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 20 日
Amazing stay
We had an amazing stay with you. Thank you for making my husband’s birthday special also. Staff were professional, friendly and respectful. We will definitely recommend to friends
George
George,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 19 日
Cristine
Cristine,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 19 日
Aquiles
Aquiles,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 18 日
vijay
vijay,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 18 日
Renee
Renee,4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 18 日
Won’t Be Back
Elevators are horrible, lobby feels dirty. Furniture in rooms is beat up and worn. Carpet throughout is stained and or bleached. Area around the hotel is filthy and you have to step over homeless while walking from Times Square. Hard pass on the hotel, especially with rates closer to $400 a night.
Thomas
Thomas,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 18 日
Ok 3 star not 4
When you think of Hilton and 4 star in the UK or Europe it's exactly that. This hotel I would say for the brand name is sub par - maybe 3 star tops. The rooms are clean and comfortable but small. It's not a bad hotel, just not what you expect for a Hilton
Sachin
Sachin,11 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 17 日
Air conditioner was broken did not work all night
Barry
Barry,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 16 日
Sølvi
Sølvi,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 16 日
Candace
Candace,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 16 日
Chantal
Chantal,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 16 日
Fun birthday trip
Overall we enjoyed our stay. Family of 3. The room/beds felt smaller than other hotels we’ve stayed in. For our family of 3 it was fine. Room didn’t have a mini fridge. Elevators at night took forever it’s 4 small elevators and at night it always seem to only be two operating. Location is busy and walking distance to time square. Staff was great from the moment we checked in they were nothing but accommodating. We mentioned at check in that it was a bday trip for our 12 yr old son and by the time we got our room keys they had decorated the beds and left snacks for us.