The hotel was quite busy during our stay causing a short delay in accessing our room. The entire facility was clean and pleasant. The staff, especially Destiney at FD and server in the home dining area were outstanding!! We will stay here again.
The mattresses could use an upgrade but that’s not on the staff.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Ruby
Ruby,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
jacquelyn
jacquelyn,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
Nice Downtown location
Misleading about breakfast, it is an additional $18 a person. Also parking charge (which was reasonable for area) Staff very friendly (shout out to Nick & Litsa in kitchen/food service) The hotel itself have very stinky/stained carpet which gave room a musty moldy smell. The bed was comfortable and the room was clean
Shelly
Shelly,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 31 日
WE WERE IN TOWN FOR MY DAUGHTERS WEDDING, THE HOTEL WAS IN A GOOD LOCATION, WE COULD WALK TO RESTAURANTS. PAYING FOR PARKING AND FOR BREAKFAST AT THE HOTE WAS A NEGATIVE
Morris
Morris,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 31 日
It was o'kay
The room was very nice and the beds and pillows very comfy but our shower did not work well and the hot/cold face plate was not secure to the wall so it was hard to tell which way to turn the faucets. Our coffee maker did not work either. I think it was clogged up, it took a long time to heat up and only produced about a quarter cup of coffe. Also around 3 am. someone banged on our door and i jumped out the bed and looked through the peep hole and saw 2 young men standing at the door and when i said "can i help you" one ran off and the other walked away but it sounded like they continued to bang on doors down the hall. My sister was on another floor and was also woken up by what she described as the 2 same men banging on her room door as well. I mentioned it to the front desk the next morning. It made me feel a little unsafe. 20.00 a day to park, 5.00 for a bottle of soda and 17.99 for breakfast sems like very expensive extras to me. We chose to eat at a breakfast place down the street and witnessed a car jacking. This our first time visiting Birmingham.
DENISE
DENISE,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Gregory
Gregory,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 5 日
Hilton Gardens Inn, Birmingham, AL
The front desk area was terrible. I walked up to the "Front" desk, but since we were checked in to Hilton Gardens Inn, we were directed to go around to the "Back" desk? And, that person could not help us, because the person at the "Front" desk was "entering all the rooms" into their computers? I was told to "wait a minute, and step to the side", meanwhile a line formed and they were all helped and were able to check in, ahead of me? The front desk person continued to look over at me, but kept calling people from the line over to check in?
Svein
Svein,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Good experience but way too pricey
I was very impressed with the front desk help and professionalism. The room
was pristine. The iron did not work though but it was nice that they had an ironing board and iron allocated for each room. The beds were relatively comfortable and the pillows were super comfy.The cleaning staff knocked and woke me up an hour and a half before check out time asking if I was checking out.I think they should have a list of who is checking out and or has checked out and not disturb guests.My only complaint is the price for the room.I believe the rates were jacked up due to a graduation that weekend that many guest were attending. Over $300.00 was excessive especially since breakfast was not included. The room was commensurate with what I have paid in the neighborhood of $220 in similar markets.
Monique
Monique,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Dequez
Dequez,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Great stay
Sheresia
Sheresia,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Arrived early and the friendly staff were kind enough to get us checked in