Emerald was awful at communicating. Kept adding fee aftef fee after fee. I was originally told the fee at the hotel would be $250 yet when we got there it was almost $600. They Re
refused to let us park a 3rd car for our 3 bedroom condo that can sleep 10. The staff at the front desk was unhelpful to say the least. I will never be staying here again. Our room was also damaged in several places and the staff did not care. They were so strict about everything, even the most ridiculous things. If they really dont want people to stay there, they shouldnt offer it.
Sarah
Sarah,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年8月29日
Velkis
Velkis,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月11日
It was an amazing stay!!!!
Chloe
Chloe,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年8月1日
Leyanis
Leyanis,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年7月27日
Raquel
Raquel,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年7月26日
Kendra
Kendra,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年7月23日
Management sucks.Rude and not comunicative. we had to wait over one hour for the code entry.Called several times.left several messsages.They never answered back.We had to arrainge with the front desc.
ILIR
ILIR,7 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2023年7月19日
Customer service and all of this stuff is excellent
Sabit
Sabit,5 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2023年7月10日
Elevators are a huge problem. Had to take the stairs most of the time. Stairwell is rusty and potentially unsafe. Bathroom floor in rental was sticky upon arrival. Bedroom windows were dirty and smudged with what looked like male body parts.
Kristin
Kristin,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年7月5日
extra fees that were told at last minute
Adriana
Adriana,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年7月4日
Air went out and someone came up to fix pretty fast but went out same day again could not get in touch with anyone remainder of stay. It was extremely hot.
Olivia
Olivia,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年6月19日
Lynette
Lynette,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年6月13日
Justin
Justin,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年6月8日
Holly
Holly,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年5月29日
Over priced for for what you get. High room cleaning fees and you have to take out your own trash in the trash cans. Bad traffic during a holiday. You can stay elsewhere for a better price. Not to mention after you book there's a high resort fee and you have to purchase arm bands to be on the property after you already paid for the room.
Adam
Adam,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2023年5月13日
Great location and view
I was very pleased with my condo and location! I would like to stay there again.
Tina
Tina,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年4月25日
Thoroughly enjoyed our stay here and would definitely go back. Communication with the front desk left something to be desired though. Great ocean view which I loved.
DOROTHY
DOROTHY,6 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年4月24日
Pashia
Pashia,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年4月23日
Hard no!!!
2 rooms had the same code next door to each other so I entered in the wrong room by accident and thought my child had been abducted. Night shift desk clerks couldn’t cared less and put it on “another company” handles that. Locked out of our private entrance from the beach at 10pm and had to beg to let another hotel let us cut through their entrance. I am handicapped and couldn’t walk the 1.5 to the public exit off the beach. Construction started at 7am and shook your entire unit. So good luck sleeping in on vacation. Only up side was nice beaches and close to food and grocery needs. I’ll find a VRBO before I stay at another “resort”! Nice people to meet stayed there as well so we met a lot of new friends! Will not stay again though!