Hot water was on & off, didn't take my shower for 2 days.…
The Guys are Nice and charming. Not the Women. Unhappy faces. Room No Refrigerator, i…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
A/C in room very loud. Bed very uncomfortable.
Matthew, 2 晚旅行, 2021年07月14日
We checked in and left our stuff to hit Yellowstone. We got back about 10pm started noticing problems. The lock was broken, mold on the walls, and the shower didn’t work. The A/C went out and we had to ask to move rooms at 11:30 at night. We planned to stay 5 nights but only stayed one. We were able to get our money back, but not without a fight. The room didn’t have a fridge or microwave as advertised either. I would definitely avoid this hotel!
Nicole, 5 晚家庭旅遊, 2021年07月08日
The only clean thing in this hotel was the lobby's bathrooms. Our room had curly hairs in the tub and on the carpet, it seems like the maid's vacuums aren't very good. Mattress was the worst thing I've ever paid to sleep on- really rough and I tossed and turned all night both nights. A/C struggled to keep the room cool and was super loud. This hotel has one ice machine across from the lobby desk and it is not enough to fill up ice chests. In fact, people probably try because it is always empty. I had to buy bags for $2 each, which is fair market price, but not what I expected for the rate paid. Staff was pleasant but the room was not.
Carl, 2 晚家庭旅遊, 2021年07月06日
2 晚家庭旅遊, 2021年06月27日
Elizabeth ran the front desk and was available-when she felt like working. When I called for service, she didn’t answer the phone; twice I saw her talking in a very friendly manner with a woman on the sofa of a small sitting area. No elevator also made it difficult to reach the 2nd floor since I was injured on a hike. Isn’t that a violation of the ADA? Another issue was the small boiler this lack of hot water from 4pm through 5am daily. Henry (maintenance man)told me management is aware but will do nothing to solve the issue. It’s an old, musty relic of a hotel that has seen better days & the decor proves it. Based on my badgering, I finally got service to move my room to the 1st floor from the 2nd based on my injury. Henry took my bags to the new room. When I was ready to leave I asked &received help for my luggage to be loaded in my car. It was done & I tipped very well. The breakfast buffet was far more than I expected. A sumptuous feast of bacon, various cereals and breads, French toast, orange juice, apple juice, milk, water, whatever you like and as much as you like! This was the best part of the hotel next to leaving it. Never staying here again!
AJ, 3 晚旅行, 2021年06月25日
The ice maker wasn’t working so I had to get the employee to get me ice from the kitchen. I asked what time the coffee would be made and they told me 530. The coffee was not made by 530 the following day. The breakfast was good. We had two rooms. One on the bottom floor and one on the top floor. The bottom floor room was really nice and the bed was very comfortable. The room on the top floor had not been updated. It was totally different than the bottom floor room
3 晚家庭旅遊, 2021年06月24日
We’re one month into a 3 month road trip and this was by far the top two worst place that we’ve stayed in. This top the list because it was the most expensive for this type of cheap motels. But I’ll start with the positives. The breakfast looked amazing, they had a full on breakfast including pastries, fruits, eggs, bacon, sausage, etc. You are limited to two people per room though and they check you off as you enter the dining room. On-site Parking was easy and available. Everything else was horrible. The keys to our room never worked properly from the moment we checked in. It worked for one day after they fixed it, but it never worked again. They said they would fix it, but no one ever did. The ceiling in the bathroom leaked. You can tell the leak has been there for awhile because the plaster was pealing off. There was a puddle of water on the bathroom floor the entire time we were there. The bathroom was very tiny. There was barely room to stand and pee. No refrigerator or microwave in the room. They have two ice machines. One was completely out of order, the other worked intermittently and finally broke down. And when you went to get ice there was always a lady patrolling the ice machine to make sure you don’t get too much. Because they want you to buy ice they we’re selling for $2 a bag at the front desk. My bed was lopsided and they placed a mirror across from the bathroom door so in the morning the sunlight reflected on it and shine right on your face.
Peter, 3 晚好友同遊, 2021年06月24日
Really good motel with comfortable beds and amenities. Very close to the West Yellowstone entrance and a block away from restaurants and shopping. Good breakfast and helpful staff. Enjoyed our stay at this place.
Prashant, 2 晚家庭旅遊, 2021年06月24日
The rooms were spacious but very dated. The carpet was pulling up in several places. Our beds were like a brick. Even our four year olds woke up several times because they were so uncomfortable. The check in attendant was pleasant. The bathtub had hair in it and was slanted. I also slipped which was easy to do. For $200 I would recommend a different hotel.
Nicole, 1 晚家庭旅遊, 2021年06月21日
Staffs at breakfast were friendly, but staffs at the front desk were not. We didn't feel welcomed when we arrived at check-in. When we asked for some plates to eat dinner at our room one night, the guy said "No", laughed at us and walked away. The service was terrible. There was not even any basic cable channels but instead mostly were shopping channels. It was hard to get stable wifi in the morning and virtually impossible to get on wifi after you were back in the afternoon and night. So basically no cable TV and no wifi. This place can get away from improving some basic infrastructure and service and still charging people a fortune only because of its good tourist location, which is a bad business practice in our opinion. I believe some relatively small changes would change people's whole experience.
4 晚家庭旅遊, 2021年06月20日