We love this place and stay there often. However, this last time we had two issues without resolution, our TV did not work and they did not get tit working. In addition, the air conditioner is extremely loud in a very small room. The cost of the queen rooms should be lowered to reflect the amount of space. We typically stay in a king room and we’re very surprised how small the queen room was and that is was similar in pricing. Lastly, a suggestion would be to have some type of loyalty program or even just recognition by the staff for guests who stay often.