Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Markus
Markus,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 3 日
Martin
Martin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 30 日
Great property but lifts are slow and a little old. Spa is great!
Hayley
Hayley,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 16 日
This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
ANDERS PEIN
ANDERS PEIN,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 13 日
Immaculate hotel with amazing service. Location And views are fantastic.
Xavier
Xavier,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 8 日
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Kate
Kate,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 2 日
Service i toppklass
Otrolig service och fantastiskt rum. Vi bodde i en svit med 180 graders utsikt över vattnet!
Johan
Johan,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 9 月 25 日
Service was unmatched, wish we could stay longer!
Yarden
Yarden,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 17 日
It was the location ever.
Steven
Steven,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 15 日
Amazing
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Matthew
Matthew,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 9 月 4 日
Great location
Mohammad
Mohammad,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 4 日
Best experience ever
Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel.
Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca.
I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Francisca
Francisca,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024 年 9 月 2 日
Ants in bedroom and bed
After being reported and room "cleaned" ants still present.
Outside power washed and water entered room.
Lack of handrails at outside steps for anyone needing that assistance.
alan
alan,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 1 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 8 月 3 日
habeeb
habeeb,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 25 日
Really enjoyed our stay, beautiful mediterranean colors mixed with avant garde deco. Breakfast downstairs really good!
Mauricio
Mauricio,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 20 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 7 月 18 日
Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
Leonardo
Leonardo,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024 年 7 月 14 日
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish.
Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional.
The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came.
Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead.
The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach.
This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
Andres
Andres,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 11 日
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
tom
tom,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 11 日
Exceptional property
We were blown away by our experience at The Donna Portals. The property, service and accommodations were five star. The views are breathtaking and the beach just steps from the property exceeded our expectations. We cannot wait to come back here!!
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 7 月 3 日
Not 5 stars. There are much better alternatives.
This is not a five star hotel and way over prices. A typical tourist trap.
The good things first:
Good breakfast and clean rooms.
Then the bad things:
Service level is completely below standard. Things take extremely long time and often they forget that you have asked. Water pressure in shower poor. Little sun after mid-day as the hotel is east facing. Very few alternative restaurants close by.
The hotel would be a good deal if it was prices around 200 EUR per night. For 6-700 EUR per night it is a complete robbery.