The hotel itself is great. The staff is very friendly and service minded. Expedia's service is horrendous, however
Mark
Mark,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 23 日
Erik
Erik,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 16 日
Excellent sejour au Piatra Mare
Excellent sejour dans cet établissement très accueillant.
Le restaurant offre un grand choix dont des specialites locales et asiatiques
Dominique
Dominique,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 10 日
Florin
Florin,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 7 月 7 日
Extremely loud creaky bed with every weight shift while sleeping. Cigerette smoke, which was "fixed" for a few hours with air freshener, but xame right back. Very noisy from conference room dowm hall used late into evening and also very noisy from many smokers on balconies late at night. Breakfast had 2 kinds of eggs, but not many choices if you don't like eggs.
Jeffrey
Jeffrey,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 6 月 28 日
Gabriel
Gabriel,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 6 月 26 日
Internet did not work. No air condition!
Aurelia
Aurelia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 2 月 3 日
Gilles
Gilles,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2023 年 5 月 27 日
Pricey, and hideously bad
The room was bad, old furnishings, broken wall mounted accessories in the bathroom.
Hair drier stoped working after 30 seconds - guess it was only a sample.
No wall sockets on any side of the bed, no light switches that you can turn on or of from the bed…
Water pressure in the shower was good, temperature just acceptable.
Breakfast is good and the staff was ok there.
Reception staff is unpleasant and unprepared.
Will only visit again if I have no other choice.
Iosif
Iosif,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 3 月 1 日
Sorej
Sorej,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022 年 12 月 13 日
Monica
Monica,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 9 月 16 日
Ovidiu
Ovidiu,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 8 月 7 日
Good price performance
Clean hotel, smooth reception, very lazy team in the restaurant for the breakfast
Elena
Elena,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022 年 1 月 9 日
With just a little effort things could get better.
I have been here before but the quality of service has definitely downgraded. I was very disappointed to see the staff do not impose any covid measures (only 3 people were wearing face masks in the entire hotel and the receptionist did not ask the person cheking in just before me and who was not wearing a mask for her green certificate)
So.. non-existing covid measures at this hotel. The breakfast was another disaster with people piling up to get food and no social distancing. But I can not blame the staff in this case as the quality of people visiting has also downgraded. Breakfast was not extremely offering especially for vegetarians like us. The only good thing about the hotel is its stunning views from the balconies. Will not come back here next time I'm in the area. The rate was higher than in a Dubai 4* hotel in December. The only consolation is that I paid using my rewards night.
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2021 年 5 月 2 日
no toilet brush at the rooö
no shower handle mounting on the shower wall
hot water was blocked and flowing like in hostels...
staff were great and helpful
breakfast was very good
Bahadir
Bahadir,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2021 年 1 月 30 日
A great place to stay, the only downside that I found is the parking that is not covered.
真實旅客
2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2021 年 1 月 13 日
I would not recommend
Pros:
- the room was big
- walkable distance from the hotel to the gondola.
Cons:
- the breakfast area was very crowded and most of the people were not wearing masks (apparently the staff didn’t have a problem since they were allowed to walk through the hotel without mask)
- big issues with dinner serving. Some people waited 3h for their food, we ate toasted bread with tea;
- the bathroom was not very clean.
Alexandra
Alexandra,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019 年 10 月 7 日
Clean, warm and nice. Not modern but more than decent.
真實旅客
2 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2019 年 8 月 23 日
The rooms are dated, but clean, the stuff is friendly, the breakfast is a little bit simplistic - juice machine is horrible :), but works to start your day.
真實旅客
3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019 年 8 月 16 日
Mihaela Elena
Mihaela Elena,2 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2019 年 7 月 12 日
I am going there for at least ten years now. it used to be better, now is Ok. I don't like you forcing me to write when I don't want to.
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019 年 7 月 7 日
Excellent customer service . Very professional front desk staff. Good breakfast.awsome pool
真實旅客
4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019 年 6 月 4 日
Claudia
Claudia,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2019 年 3 月 5 日
Work friends ski trip
Nice hotel, clean, tidy good facilities. I had a great view from my room. Bar closed at 10 is the only downside.
Ian
Ian,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019 年 1 月 26 日
The staff was helpful, tasty breakfast, the room was clean and comfortable with a wonderful mountains view. I recommend.