I have stayed in hotels all over the world. I travel for work often. This location was a hidden gem in so many ways. I have properties in the area, and not only was it close to where i needed to be but for a last minute reservation , the accommodations were outstanding. I give 1000 percent credit for this excellent stay to Juanita Raymond!!!! Her customer service skills, friendliness, smile, and her knowledge of what to do in Tavares was exceptional.
I will have continuing business to do in this area and trust i will be staying at this location with no hesitations.
Jay
1 晚商務旅行
2/10
During the check-in process, I specifically asked to make note not to be disturbed. Not only was I disturbed, my room number and location was given to somebody that came into the hotel looking for me around 10 10:30 PM. The unwanted visitor came to my room And was knocking and pounding on my door.
Linda
1 晚旅行
2/10
When I entered my room the smell of mold or dirty AC was overpowering and my throat began to itch and then close. I knew I couldn’t stay in the room. The receptionist was nice and said she would ask the manager for a refund for me…however the manager denied my request and I lost my money for the night. I would NOT recommend this hotel!!! I understand things happen but to not honor refund when it was causing an health issue AND I did not use the room is unacceptable.
Kimberly
1 晚旅行
10/10
Check in was a breeze and great guest relations. Went to the room and there was a commercial type fan in the room, of course went right back down figured there was a water leak. I was met quickly with apologies statimg the carpets were recently cleaned and another room; with a betterbview was quickly given. The amenities were great, room was comfy (trying to figure out wjere to get those pillows..lol), and staff was awesome!
CHARLES
1 晚旅行
6/10
Rida
2 晚商務旅行
10/10
My experience was good overall. I stayed in the hotel for a bowling tournament.
Emily
3 晚家庭旅遊
10/10
Nina
1 晚旅行
10/10
The breakfast was hot and tasty with many choices. One visit they didn’t charge a deposit $100 and the next they did. Without informing me until I saw the charge on my card. I’m out $100 until I receive a refund 2-7 days according to my bank. I’m elderly what will I damage in my room? Unnecessary.
Sandra
2 晚旅行
10/10
It was great. My husband had trouble with TV. He didn’t know how to operate the remote . Maybe need to have instructions somewhere? The gentleman at front desk was helpful, also we didn’t have a snack machine on our floor , was able to go to another floor to get our snacks
Debra
2 晚旅行
10/10
Sandra
1 晚旅行
8/10
Rida
2 晚商務旅行
10/10
Good size room, clean bathroom, breakfast included, excellent price for the room!!
Thomas
1 晚家庭旅遊
8/10
The only reason not giving an excellent rating is we had to switch rooms due to a leaky air conditioner that caused the carpet to get very wet. However, they switched our room as quickly as they could get another cleaned. Have to say the head house keeper went out of her way to communicate with us and get us moved asap.
Teresa
2 晚旅行
2/10
The hotel room was musty smelling. There was a dehumidifier in the room which wasn't helping. The rug was wet by the AC unit. The AC unit was making loud noises. I would not book this hotel as it needs to be upgraded.
James
2 晚家庭旅遊
4/10
Richard
1 晚旅行
8/10
Earnest
1 晚旅行
8/10
Jon
3 晚旅行
8/10
Timothy
4 晚家庭旅遊
6/10
Gloria
1 晚商務旅行
10/10
Irene
3 晚商務旅行
10/10
Dylan
3 晚旅行
4/10
Michelle
2 晚家庭旅遊
10/10
I loved the room, only problem was the tv, but no biggie we didn’t have time to watch anything anyway.