My colleague and I arrived at 8:15 in the evening, we had both done a long days work and were hungry. We were then told that the restaurant was closed, and that the hotel could not serve us a meal not even a sandwich! When I complained I was told that they were under a COVID lockdown, I knew that perfectly well but that is no excuse for not providing a meal on a tray to be taken off to the bedroom.
If I wanted to stay in a motel then I would have booked such but I booked and paid for a Hotel precisely because I wanted food included.
Along with all essential workers I am well aware of the rules around Covid but if I were to use lockdown as an excuse not to work then no one would have any power.
We were able to order a take away but this was not something that the staff were able to assist with we had to sort this out ourselves.
