2/10
smoke smell in the room, no hot water cannot take shower, still broken on the next day and no refund no cancellation to customer. Manager was hilding and telling customer "he is in a meeting and cannot be disturbed." and letting staff at the receiption to deal with this situation. In the end our money was taken for NO SERVICE NO HOT WATER with SMELLY ROOM and we moved to other hotel immediately.
YAU-TSUN
2 晚商務旅行