Gave us different apartment other than what we had reserved , no on-site staff available…
Loved the ocean view. Many things didn’t work in the place and the customer service group…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
游泳池的開放時間為 06:00 至 20:00。
住宿經過專業清潔；住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Can’t beat the view. Was very comfortable the whole time. Would stay again!
Chloe, 5 晚旅行, 2021年03月07日
Nothing what was presented on lime wasn’t what I received
7 晚浪漫之旅, 2021年03月02日
There was no communication regarding the lack of services at Monte Carlo. There was no food, beverages or snacks being served at either the beach or pool. You had to bring your own towels from your room to the pool or beach. You were not guaranteed a chair and umbrella at the beach. You had to walk through the garage to get to the pool snd beach.
Alyssa, 4 晚家庭旅遊, 2021年02月24日
The property is very clean and staff was great. The rooms were clean.
4 晚浪漫之旅, 2021年02月18日
We traveled with two babies and had a big stroller and bags. The valet helped us load up and take our bags to the room. The internet and cable did not work and there were no directions for the remote so we could not use Netflix. We asked for additional or cleaned towels and were informed they do not give extra towels. The phones did not even work to call the from desk. The pools were nice but couldn’t be used after the sun went down. The property was clean and spacious. The people at the front desk helped as much as they could but said they had to reach out to Churchill at times and didn’t know how to use the remote or certain parts of the hotel.
2 晚家庭旅遊, 2021年02月18日
It was a beautiful home
Dionne, 1 晚家庭旅遊, 2021年02月03日
05JAN2021 Not a hotel, no luxuries like advertising and for the price. Went to request the advertised complimentary bike rides but it was denied "due to COVID" even though the boardwalk was full of people riding bikes and exercising. Should've read the reviews before booking because I ended up having the same complaint most reviewers are having. I payed for the "Ocean View" and got the Partial View instead. We had an old building going through renovations view and a bit of ocean view. Went to reception at lobby to ask for the Ocean View room I payed for and they gave me a number to call. After calling the number provided a representative of the Housing company wanted to charge more to move us to a fully Ocean View apartment. That unfortunate experience took away what I thought it was going to be a special occasion.
Freddy, 2 晚家庭旅遊, 2021年01月05日
Likes; central location, pool and beach access, availability of kitchen and washer/dryer. Dislikes: outdated rooms, could be cleaner, regular cleaning is not part of the deal and arranging cleaning is difficult.
21 晚浪漫之旅, 2020年12月07日
I loved the view from the pool in the 5th floor. Disappointed that we got a partial ocean view instead of full, which is what i thought i was paying extra for. The heated pool is really nice. Wish it wss open past 6pm though. Also didn't know that valet parking was the only parking option. It is not listed as that on the site. It's listed as an optional extra. Other than a few of those things, it was enjoyable.
JoLynne, 4 晚浪漫之旅, 2020年12月06日
Close to the beach with chairs and umbrella included, pools and hot tub were nice. "Partial" ocean view was disapointing, basically we were looking at an old building being renovated with a small sliver of the ocean view when we looked to the right. Overall a nice place to stay.
Joe, 7 晚浪漫之旅, 2020年12月05日