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citizenM London Bankside

4.0 star property
Boutique hotel with restaurant, near Tate Modern

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Photo gallery for citizenM London Bankside

Garden
King Room | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby sitting area
Meeting facility
Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Elevator
  • In-room climate control (air conditioning)
$155 nightly
The total price is $186
Oct 26 - Oct 27
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
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Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(162 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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$145 nightly
The price is $174
Oct 5 - Oct 6
Total with taxes and fees
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About the neighborhood

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • St. Paul's Cathedral - 14 min walk - 1.2 km
  • London Eye - 3 min drive - 1.7 km
  • Tower of London - 5 min drive - 2.3 km

Getting around

  • London City Airport (LCY) - 32 min drive
  • Stansted Airport (STN) - 47 min drive
  • Luton Airport (LTN) - 50 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Bridge Station - 11 min walk
  • London Waterloo East Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪LEON Bankside - ‬3 min walk
  • ‪itsu - ‬1 min walk
  • ‪The Distillery Bar - ‬3 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Caravan London Bridge - ‬2 min walk

About this property

citizenM London Bankside

When you stay at citizenM London Bankside, you'll be in a great location, within just a 10-minute walk of Borough Market and Thames River. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of The Shard and London Bridge. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Late check-out can be arranged for an extra charge of GBP 29 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit/debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
State tax ID - 136.0572.29
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after midnight.

Also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no onsite parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 10 minutes' walk from The Shard. Travelers say the area is walkable and good for shopping.

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Reviews

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as amazing, great, fantastic, and plentiful with a good selection. (17 reviews)
  • The property's food and drink options were cooked to order and received high praise for their quality and variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Bar
Ambience
Coffee
Shower
Lobby

Reviews

10/10 Exceptional

Habitación limpia y personal amable
Aurea, 3-night trip

8/10 Very good

It’s a beautiful and modern hotel very clean but little bit far from the center
Chantal, 2-night trip

8/10 Very good

Hôtel bien situé en centre ville, personnel efficace mais chambre beaucoup trop petite.
Pierre, 3-night trip

8/10 Very good

Perfect location

Great hotel, lovely staff. Super location.
Glenn, 1-night trip

10/10 Exceptional

Fab

Lovely modern hotel with fantastic staff, great location in walking distance from everything, will definitely use again.
Brian, 2-night trip

10/10 Exceptional

Hotel war super modern, check in / check out war sehr einfach. Die Belegschaft war super freundlich und hilfsbereit.
Wei Hung, 2-night trip

10/10 Exceptional

Stay here!

Great location, Easy to get around London from the hotel. Friendly and fun decor. Super clean everywhere. Bed was so comfortable. Nice having auto shades and blinds.
Gwen, 2-night trip

8/10 Very good

Always a great stay

Citizen M is always a great choice whether for family or solo travel. It's clean, well proced, well locayted, modern. Overall, we had an excellent stay. Breakfast options could be better for the price.
Angelica, 3-night trip

10/10 Exceptional

Great stay near Borough Market!

It was our first time in London and this was a good hotel choice because of the cleanliness and amenities. Upon check in we were able to chose our floor height and room view. Close to Borough Market and London Bridge. Our room was cosy, with a very comfortable king sized bed. Breakfast was excellent with a lot of healthy choices and americanos/cappuccinos included. Although we weren’t in the heart of London, we found most of the sites we wanted to visit were walkable.
Alexandra, 3-night trip

8/10 Very good

Excellent value

Good value for money, clean and smart , in a great location.Reception staff are excellent, received a really warm welcome.Rooms small but clean and functional. Air conditioning not the best !
Neil, 2-night trip

10/10 Exceptional

Nice place to stay in the downtown area of London.
Luis, 3-night trip

10/10 Exceptional

Convenient location. Friendly staff. Flexible policies.
mark, 2-night trip

10/10 Exceptional

Fantastic hotel!
Lisa, 3-night trip

8/10 Very good

Not ideal elevator availability
Bogdan, 6-night trip

10/10 Exceptional

Trevligt hotell

Trevligt hotell med trevlig personal. Bra läge nära Tate Modern och Themsen
Mikael, 4-night trip

10/10 Exceptional

Stylish and comfortable in heart of Bankside

Stylish and comfortable hotel on the heart of Bankside. Bedroom was small but well thought out with big comfy bed and completely soundproofed. Would higghly recommend.
2-night trip

10/10 Exceptional

Enjoyed the hotel. Staff was very helpful and friendly.
Emily, 3-night trip

10/10 Exceptional

A Perfect Stay

Very friendly and helpful staff! The rooms are nicely decorated and super comfy bed. I stayed in a main street facing room and it was very quiet. Didn't have a chance to try their breakfast but it looked really good. The hotel is perfectly situated across the street from and M&S and Saint 9 Coffee (awesome).
Linda, 3-night trip

10/10 Exceptional

Lovely hotel, great location.
Drew, 1-night trip

10/10 Exceptional

Siisti moderni hotelli. Minihuoneet, mutta isot sängyt.
Janne, 4-night trip

10/10 Exceptional

Great hotel and great location
Kim Liew, 2-night trip

10/10 Exceptional

I love CitizenM, I always stay here when I go to London and the location is absolutely perfect, you have the Underground nearby and to be close of museums, Tower Bridge and the Borough Market, it makes it the perfect place. Also, the hotel is super nice. The rooms are a bit tiny if you’re traveling with someone but the price is worth it.
Jocelyn, 5-night trip

10/10 Exceptional

CitizenM hotel, awesome hotel and fantastic staff

Fantastic location for quickly getting into central London. Great bars and cafes nearby and walking distances to St Paul’s, Tate Gallery, The Globe, Shard and Borough Market to name a few. The hotel and staff was excellent and fantastic friendly service even at 11pm at night for a delicious homemade pizza.. Well done CitizenM we will book again for sure
Rob, 2-night trip

10/10 Exceptional

Wie bereits beim letzten Mal tolles Hotel coole Gegend und man hat alle was man braucht
Michael, 4-night trip

10/10 Exceptional

Good value

Modern hotel, does the job, good value, nice no nonsense hotel. Iron is in a seperate room but otherwise all good
2-night trip