The room itself was clean. 5 star for housekeeping.
The morning after checked in; I realized I slept with an open door. The door seems lock: but with a little push it opened. I called the front desk to report the finding. The manager came then moved us to room 331. Room 331 was worst ... the door also doesn't lock, and no dead bolt.
So we had to move back to room 222 even though the door was not secured. And the TV did not work during the entire stay.
jeanclaude
jeanclaude,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Ludmila
Ludmila,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Elbun
Elbun,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Beau
Beau,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Would go again, however they need to improve on the breakfast.
Oswald
Oswald,8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Just a short stay…
Clean. Good surroundings. Bed-firm.
Breakfast a little on the too healthy side. Egg-white vegetarian omelette only egg choice.
Good bakery items.
Bruce
Bruce,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Great Hotel
Visited my son in Lantana. Stayed here mostly so we could take my grandson in the pool. The pool was wonderful!
Reserved a king bed suite. Nice sitting area along w the sleeping area. Very clean and well taken care of.
The cleaning staff, and front desk gentleman were the best!
Very helpful with anything you needed. Will stay here again!
I do have 2 suggestions; need more shade in the pool area, either more umbrellas or a sun sail. Also, higher toilets. Lol. Shocked my 70 some year old body the first time I sat down.
LaMae
LaMae,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
...
Wasn't able to check-in at 3pm check-in time because the available rooms did not have towels in them. Had to wait 15mins after to request to be checked in because room was still not ready and I had prior engagements planned so I was on a time limit.
Dena
Dena,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Maydelin
Maydelin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Fernandes
Fernandes,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
Terrible customer service
The customer service couldn't have been worse by the early morning front desk person and the guy who was preparing breakfast. Four people were trying to get something to eat coffee whatever before the 7:00 hour. And they were just horrible to us. It would not have hurt them at all to be a little more courteous and it put the cereal out early it was sitting 4 ft from the door. I had a meeting at 7:00 had to get out of there beforehand. I will be back in this area for similar meetings in the future and do you think I'll be staying here?
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
The staff was very friendly. The hotel manager was very interested to know how my stay was going. My room was going through a renovation that was not completed: toilet seat falling off, leaky sink, shower stall requiring caulking. Over my 10 night stay, only once was there a breakfast menu change.
Michael
Michael,8 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 22 日
Holiday Inns are usually fine, but this is the most ghetto one ive ever seen. Most of the Staff was uninterested in being there & I had to interrupt their cell phone conversations to get their attention. Room had a horrible smell, and bathroom sink didnt drain. No towels by the dinky pool. Neighborhood is sketchy. So glad we were only staying 1 night. Spend the extra $50 & stay somewhere nicer.
Rachel
Rachel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Tanisha
Tanisha,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
Service was great BUT
My only issue was the toilet paper holder was falling off the wall and the toilet seat was not secure.
Jacqueline
Jacqueline,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Very nice staff. Even though they’re under staff
Latoya
Latoya,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Lyem
Lyem,1 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Great overnight stay!
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Lantana visit
The women at the front desk were amazing. Very friendly and accommodating.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Steven
Steven,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
paul
paul,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 14 日
The 150.00 deposit for incidentals is too much.
Heyward
Heyward,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 9 日
Needs total rehab. Clean though rundown. Lousy neighborhood. 2 Star property.