I have lived at some of the best hotels across the world and would say the service I experienced at this hotel was the best I've seen yet. The staff and hotel personnel were extremely accommodating and helped us with any request we had or help we needed. They were highly service minded and their kind, genuine, and happy appearance made our first trip to Tanzania and Zanzibar very special. The hotel held high standards and we highly enjoyed our stay there. It felt very safe, luxurious, genuine, authentic, personal and really gave us the real Tanzania and Zanzibar experience. My partner had his birthday during the stay and the personnel arranged an exquisite breakfast and birthday cake in the room, as well as a karaoke night and traditional Tanzanian dance.
We were especially impressed by a young servant who always smiled and provided high quality service, as well as the charming manager we met during our breakfast. Both of which helped arrange my partner's birthday.
