The hotel is in a good location and not too busy. We left our luggage in the hotel when we arrived early before check in which was good. However, they checked us in then once we got into the room they called us on the room phone to tell us that our room we paid for (the suite) was not available so had downgraded us for 1 night and will refund the difference between the rooms which they did in cash. The next day, they messaged on hotels.com app asking when we would check in to our suite but i did not see this. Apparently we had to check in to the suite between 12-2pm which we weren’t told. When we got back to the hotel in the evening, the host said our room was given away as we did not respond or check in. I complained and then they said our room was available. Made us feel uncomfortable for the rest of our stay. Wouldn’t go back or recommend.
satine
satine,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 13 日
Staff members Rose and Tammy were always welcoming and helpful. Tammy makes the best Vietnamese coffee and Phillip always cheered me up with the best smile.
Clinton
Clinton,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 12 日
TAKASHI
TAKASHI,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 10 日
Nice simple hotel with an amazing staff. They all friendly and helpful. From the doorman to Rose at the front desk, Tammy and Lyndi serving breakfast along with Tracy who was great filling many positions. Housekeeping kept everything clean and comfortable. There were others that contributed to our pleasant stay. I can't remember all the names, I'm getting up there in years. Hoping to revisit soon.
Daniel
Daniel,8 晚浪漫之旅
Travelocity 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
The hotel was okay although outside of our room was the main air conditioning unit for the whole hotel. So every night it was blaring and loud
Staff were welcoming. Place is nicely located but still quiet enough. Special thanks to Tammy at breakfast area for her excellent service and attention.