I called to verify if there was a Jacuzzi on premise the number one request from the wife was make sure absolutely make sure it has a Jacuzzi called you guys said yes great paid for a room got there jacuzzi was down if I would have known I would have just got another hotel I stay with you guys all the time everything else was fine as always but really wish the person would have said that it was down kind of ruined the whole stay other than that no complaints
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月9日
No hot water, not notified on check-in
We're extremely unhappy that we weren't told at check in that there was no hot water. We had a broken lamp in our room and the shelf in the shower had snapped off, leaving sharp edges on the shower wall. We contacted hotels dot com and when the representative contacted the property, they were told that we were offered a free breakfast as compensation that we accepted. That is blatantly untrue. We already had a free breakfast perk with our reservation and didn't use it. Why would we accept a free breakfast as compensation? Incredibly disappointed with our experience.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月8日
Not happy!
Our check in was smooth. After that down hill. We had a lot of sketchy older men all over the hotel area on the way up to the second floor with no elevator for all our stuff. We get to our room open the door the room was fine but the smell of weed was like someone just smoked a blunt and then shut the door. I called down to switch rooms and she said no I’m sorry. I should have known then! So we get ready to swim which was nice. The pool was nice but not very many chairs. After we swim we go up shower and get ready for bed.
The next day we get up to shower and no hot water. I call down they say they are working on it. We leave with no shower for the entire day. We get back at 5 still no hot water. I ask for a refund so we can go to another hotel and she was like no sorry. WHAT??? We have been to the beach all day and can’t shower? We ended up leaving at 7 am the next morning to pay extra at our next hotel for early check in so we could shower! Never again. I know things happen but no refunds so we could go to another hotel.
raquel
raquel,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月5日
expensive for 2 star
Nasty, afraid to sit on the couch
toilet broken, had to lift the back to flush
kitchenette sink faucet wobbles
smell is weird through out the rooms.
Jesse
Jesse,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月30日
Clayton
Clayton,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Kaihle
Kaihle,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月24日
ANDREW
ANDREW,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月23日
Would not recommend
Homeless guy sleeping under the stairs, wasn’t told that I could prepay for breakfast. Hotel is old and needs a lot of work. Hot tub isn’t working, most laundry machines aren’t working. I would never stay here again
Andy
Andy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月20日
Klas
Klas,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月14日
Beth
Beth,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Brenda
Brenda,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月11日
Disappointed
My room didnt have any hot water, 8 had t0 take a cold shower. I told the girl at the desk she didnt care one bit! She also never offered a discount, refund, or another night stay.
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
Soweit so gut
Janine
Janine,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月8日
Great staff, comfortable beds, but mouse in room.
The staff was friendly and helpful, and the room was clean and comfortable. Requests were accommodated. However, we were in a first floor room, facing a parking lot. We found a lethargic (probably poisoned) mouse in our room late at night, and it would not run away when approached. Instead it hid under furniture. I do understand mice can get inside even the nicest facilities, but it was quite upsetting and I would request a 2nd story room if I'm ever back at this hotel again. Bring water bottles because the water tastes and smells of sulfur.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月27日
Bugs ruin stay
Nice layout and restaurant BUT the cockroaches need to be eradicated and one bed frame sounded broken.