The hotel is right across from Ben Thanh Market, which is both a pro and a con. The pro being that you are very close to the hypes but during the night could be very noisy, even after the stalls are closed. The staff at the reception are extremely helpful. I booked an executive room and the first night I was assigned to a room without any view. I requested a room with a view and the next day they offered me a swap, with a view facing the market. The windows and walls are not that soundproofed so it took much time to fall asleep amid the constant banging from afar. Also, the cleanliness in the room could be much improved. I wouldn't want to go into details about the toilet and some leakage in some places. There seem to be areas in the room that are not much attended to for a long time. The spa in the hotel has a different opening time from what is mentioned on the pamphlet, so I was actually there when it's almost closing. The tips was mentioned to be inclusive in the total price, but the masseuse had the decency to ask me for extra tips! Breakfast is average and is something that could be missed, for there are many choices just in the vicinity.