I booked 2 rooms for 2 nights each under my name in November. In January the couple to use the 2nd room had to cancel. I contacted Expedia and Holden Manz and was told I could cancel but would get no refund due to the terms Holden Manz setup with Expedia. Those terms could only be found after booking and paying in full in November for the 2 nights in April. "We understand that sometimes plans fall through. We do not charge a cancel or
change fee. When the property charges such fees in accordance with its own
policies, the cost will be passed on to you. Holden Manz Country House charges the
following cancellation and change fees.
The room/unit type and rate selected are non-refundable. Should you change or
cancel this reservation for any reason, your payment will not be refunded.
No refunds will be issued for late check-in or early check-out.
Stay extensions require a new reservation.
Prices and hotel availability are not guaranteed until full payment is received.If you
would like to book multiple rooms, you must use a different name for each room.
Otherwise, the duplicate reservation will be canceled by the hotel." Based on those terms the 2nd room should have been cancelled when it was booked as both rooms were in my name. The guest reception manager told me if I had booked directly I could cancel 2-3 days before and get a full refund. The rate was not a "special" rate. In fact it was $586/night per room per day. Currently $183 Exp/$169direct
John
John,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年3月2日
Stayed here 2/19/24 through 2/21. Location and property are absolutely beautiful, but unwalkable from downtown Franschhoek, so you'll need a rental car or us their recommended taxi service via Whatsapp if you plan to drink lots of wine. Uber was not reliable in this area. The staff were very nice and the breakfast options were good, but limited. I would highly recommend this location.
Joseph
Joseph,2 晚浪漫之旅
Travelocity 真實旅客評語
10/10 好極了
2024年2月5日
Magnificent
We had a truly amazing few days stay at Holden Manz. From start to finish we were treated like royalty, family and most important like friends.
Frank went so above and beyond that it was humbling.
We will return any time we are in Franschhoek and look forward to seeing you all.
Special thanks to Gerard & Migo for welcoming us into their home.
CLIVE
CLIVE,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年10月25日
A perfect location!
Our stay stay at Holden Manz Country House was absolutely superb. It was just a pity we couldn't have stayed longer. The location is tranquil and beautiful, the staff super friendly and helpful and the accommodation clean, spacious and well equipped. The wine tasting is not to be missed either! This really is a gem of a find and we'd love to visit again for longer.
It's a short drive into Franschoek which is lovely with many galleries and artisanal shops, good coffee shops and restaurants.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月14日
A splendid vineyard estate filled with art! I enjoyed beautiful walks and wine tasting. The owners and staff have been very helpful and kind.
olga
olga,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年7月15日
Celine
Celine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年2月11日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年9月8日
Incredible location with spectacular views and exceptional hospitality. Great value for money.
PAUL
PAUL,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年4月22日
The facilities were top notch, great power shower. Rooms (suites) very spacious. Property had great character, extraordinary art displayed all over the hotel. Friendly, helpful service. Loved the fire in the bedrooms and lounge. The wine is great, love the Oak Chardonnay.
Only negative is no restaurant, should you want an evening meal. Plenty of eateries in town though.
Ita
Ita,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021年12月8日
Great views, excelent stay!
excellent!
Jurjen
Jurjen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年6月11日
beautiful location - excellent helpful and friendly staff
真實旅客
3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年9月12日
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年12月25日
The team that work at Holden Manz were superb. They were helpful, informative and they made our stay. For this reason we would recommend others to stay. Thoughtful touches include welcome drink, bottle of wine in room and local tips and recommendations. They had lovely artwork around the property showcasing South African artists. Thank you for a lovely stay!
Rachel
Rachel,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年10月22日
Relaxed and understated luxury
Great place. Friendly service. Delicious food. Fabulous wine. Beautifully done.
Tshegofatso
Tshegofatso,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年9月10日
Sehr freundlicher und persönlicher Empfang. Das Haus und die Appartments sind großzügig und sehr geschmackvoll eingerichtet. Man fühlt sich wohl und kann sofort entspannen. Das Frühstück wird individuell zubereitet und schön serviert. Ein wunderbarer Beginn des Tages. Man kann am Fluss und in den hauseigenen Weinbergen spazierengehen.
真實旅客
1 晚旅行
Ebookers 真實旅客評語
10/10 好極了
2019年8月19日
Wonderful stay
So special. Best views and incredible food.
Natalie
Natalie,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年7月21日
Fabulous place to unwind and relax. Amazing location, Franschhoek town is lovely and this will be an amazing stay.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年7月14日
Most amazing stay of our lives!
This was with out a doubt the most amazing experience of our lives.
We went there for a romantic getaway and the staff made us feel incredibly special from the moment we arrived. I had asked the staff to make the room special for the night and they did not disappoint, with champagne, flowers and candles throughout the room!
When we arrived back from supper they had started a fire in our room, turned down our bed for us as well as provide us with a full weather report for the next day. We felt so spoilt!
The breakfasts the following day are also really good, large tasty portions which is well presented and served to you.
To top it all off, we received a bottle of wine as a goodbye gift.
Thanks Holden Manz team for the incredible hospitality - we will be back for sure!
Peter
Peter,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年5月31日
Stunning location with very friendly and helpful staff
Jacquelyn
Jacquelyn,2 晚浪漫之旅
Wotif 真實旅客評語
10/10 好極了
2018年9月13日
A Special Pkace in Franschhoek
Fabulous hotel with friendly and helpful staff. Beautiful area and surrounds. Rooms more than comfortable, artwork in hotel a treat to see.
Jane
Jane,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2018年9月3日
Lindo e Confortável
O melhor hotel da viagem sem dúvida! Equipe excelente!
Davi
Davi,2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2018年8月19日
The grounds and facilities were beautiful and the staff and owners most welcoming.